Jonas Nikolaus Felder

Supported portfolio reporting for 1,500+ international clients • Performed quality assurance of financial reports, ensuring accuracy and consistency

• Delivered €100,000+ annual cost savings through independent financial analysis • Identified inefficiencies and optimized operational processes • Conducted site inspections + risk assessments • Translated technical safety content (IT → EN/DE) for cross-functional stakeholders

• Supported regulatory compliance initiatives (DORA) within banking environment • Improved outsourcing questionnaires, increasing clarity and usability • Gained exposure to IT risk and governance frameworks in financial institutions

Built Excel models (Pivot, VLOOKUP) to improve data accuracy • Managed administrative processes including invoices and records • Supported customer-facing and internal operations

Managed high-volume client communication (200+ calls/day) Supported internal banking operations and service processes