Jose Manuel Sanchez

Angestellt, Consultant, Competitiveness
Arica, Chile

Fähigkeiten und Kenntnisse

Account management
project management
problem solving. After-sales services knowledge. S
Empathy
Arranger
Restorative
Organizer.

Werdegang

Berufserfahrung von Jose Manuel Sanchez

  • Current 17 years and 2 months, since Apr 2009

    Consultant

    Competitiveness

    Consultant in cluster development projects in Arica, Chile * Analyzed different sectors and determined the strategic orientation for the business activities in the region * Trained the local team in the change process methodology. Managed private and public stakeholders

  • 3 months, Jun 2007 - Aug 2007

    Customer Services International - Internal Consultant

    American Express

    • Developed cost reduction strategy of $1.2 million through international consolidation of Business Travel and Corporate Card divisions in the Nordic markets • Established an optimum FTE count, liaising with various departments in a matrix environment • Presented cost analysis and recommended action plan to Amex’s senior management committee

  • 2006 - 2006

    Management Committee Member

    VAW-arvato (Bertelsmann Group)

    • Defined business unit objectives and developed annual business plan with management team • Restructured and eliminated capacity bottleneck in the Translation and DTP departments • Improved employee engagement with a system of satisfaction survey and performance review meetings • Achieved reduction in staff turnover by 25%

Ausbildung von Jose Manuel Sanchez

  • 1 year and 9 months, Sep 2006 - May 2008

    General Management

    Universidad de Navarra

  • 1994 - 2002

    Industrial Engineering

    Politechnical University of Catalunya (UPC)

    Management

Sprachen

  • Spanish

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • French

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

  • Catalan

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