Joseph McDermott

Perorming manual testing, Writing and maintaining automated tests using Selenium and C#, Implementing third-party automation software to improve test coverage and stability, expanding our automated testing capabilities into iOS and Android clients

Performed manual testing on web, desktop, and mobile versions of internal logistics software, Wrote automated tests for web version using Selenium and C#, Expanded web automation coverage and stability with third-party automation tools, Worked to implement product analytics software

Lead the company's effort to acquire Digital Adoption and Product Analytics software by meeting with vendors, testing different offerings, comparing costs, and evaluating technical feasibility. Successfully identified cost-effective integration for rich text editing. Evaluated Outlook Calendar Integration with Microsoft Graph API based on specific customer requirements.

Performed research for the development team related to competition, hardware acquisition, platform integration, and API documentation. Successfully identified cost-effective mapping integration. Presented findings to head of development.

Used knowledge of products to generate sales, processed sales and returns, opened store credit cards, assisted with merchandising operations, helped customers resolve issues with their orders, collaborated with other team members to ensure smooth operation of the store