Josip Loncaric

Berufserfahrung von Josip Loncaric

• Bis heute 4 Jahre und 10 Monate, seit Sep. 2019

  Software Specialist 2nd Level Support

  dormakaba Schweiz AG

   Installation, upgrade and maintenance of acces control systems remote and onsite / dormakaba, Exos  Installation and managment of IIS and MS SQL Server remote and onsite / Install, backup, setting up  Project support, organization, administration / Follow up to customers and project managment requests, documentation updates, database updates  Customer teaching / Visits, teaching and consulting customers on dormakaba access control systems

• 12 Jahre und 6 Monate, März 2007 - Aug. 2019

  Field Service Engineer

  Unisys

   Installation and maintenance of Server, Storage, Desktop / Dell, EMC, Quantum, Microsoft, ESXi  Training new employees / Workflow and processes, internal, and at customer/partner site  Project support, organization, logistic / Cost estimations, workforce planning, spare parts management  Network Installation, maintenance in corporation with Support Team / British Telecom, T-Systems with Cisco  Installation and maintenance of Tape Library / Quantum, Datacenter

• 6 Jahre und 1 Monat, März 2001 - März 2007

  Customer Service Representative

  Unisys

   1st and 2nd Level Support / User, Desktop (Dell, HP, Acer) Printer, Windows 7, Office 2007,  Installation and maintenance, Software and Hardware for a mobile provider in shops / Swisscom, Sunrise, Orange (Salt)