Jovan Djuric
Werdegang
Berufserfahrung von Jovan Djuric
- Bis heute 9 Jahre und 10 Monate, seit Aug. 2015
Senior IP NOC engineer
SBB Serbia BroadBand (member of “United Group B.V”)
- Training of new employees - Coordination with other departments to improve NOC reaction times and to improve troubleshooting - Development of new internal procedures - Providing technical documentation with user manuals and rest of an IP NOC engineer
- 3 Jahre und 10 Monate, Nov. 2011 - Aug. 2015
IP NOC engineer
SBB Serbia BroadBand (member of “United Group B.V”)
Analyzing problems, performing troubleshooting on various equipment (network, servers, power...) communicate with site technicians, other NOCs and company's clients. Environment monitoring (power, temperature, humidity...) for Data centers, POPs, Colocation centre, Hubs and Nodes Monitoring, troubleshooting and configuring:
- 1 Jahr und 4 Monate, Aug. 2010 - Nov. 2011
HFC technical support engineer
SBB Serbia BroadBand (member of “United Group B.V”)
Monitoring and analysing HFC (Hybrid fibre-coaxial) access network to ensure quality of service and experience. - Troubleshooting FEC Errors and SNR/CNR - Providing support for technical teams on field - Monitoring environment (power, temperature...) for nods and hubs.
- 7 Monate, Feb. 2010 - Aug. 2010
IT Support Technician
P3 Group, Belgrade (Serbia)
Supporting daily operations of P3 Belgrade office - Troubleshooting failures and providing post-mortem documentation for future reference / use - Fixing IT equipment including peripherals such as printers, scanners... - Provisioning new equipment and upgrading existing systems - Testing and servicing equipment - Proactive problem/failure resolution
Sprachen
Englisch
Fließend
SerbianCroatian
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