Joy Haddad

Angestellt, Customer Care Specialist, Saramed

Skills

Customer satisfaction
Customer Support
Sales experience
Customer care
Account Management
Customer service
Customer orientation
Invoicing
Collection
Inventory
Dolphin (KDE)
Annual statement of accounts

Timeline

Professional experience for Joy Haddad

  • Current 8 years and 2 months, since Dec 2017

    Customer Care Specialist

    Saramed

    Prepare sales orders, invoices, quotations, statements of accounts, unsettled transactions and issue credit notes using Dolphin Software Check stock management and general inventory Promote additional products and services Follow up, manage customer product returns and exchanges, and resolve any customer conflict. Resolve product/service problems by clarifying the customer’s complaint Issue the daily, monthly, and yearly reports. Organize the collection and follow up the payment

Educational background for Joy Haddad

  • 4 years and 6 months, Jan 2013 - Jun 2017

    Advertising and Marketing

    Notre Dame University – Louaize

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