Juan Antonio Miralles Arevalo

• Manage day-to-day operations in the Accounts Payable department • Responsible for the full Accounts Payable process for vendors (energy distributors) and customers • Monitor and reconcile Accounts Payable transactions • Responsible for monthly KPI reports and depth management • Creation of business processes and internal documentation for Accounts payable department • Actively contributing to improvements of existing processes and internal database structure to comply with legal requirements

• Coordinate Spanish team (II Lever support) in customer technical department for SONY • Quality Assurance – monitoring random calls to improve quality, minimize errors and track operative performance • Handle the most complex customer complaints and enquiries • Liaise with supervisors and other team leaders to gather information and resolve issues • Create monthly statistics of incoming calls, user rates and performance levels

• Economic analysis of biomass and solar energy in residential and public buildings in rural areas in Spain • Carry out research of the use of olive waste in order to produce energy • Participate in meetings with other international partners from Slovenia, Greece, Italy, Croatia and Spain to discuss and present the project • Worked on two European projects.

Energy and renewable energy