Juergen Brixel

Cloud Transformation for Manufacturing customers in EMEA

European Success Leader for distinct Global Accounts managing customer's digital transformation in the mobile / cloud area.

European Success Lead for Global Accounts

Global CSM for major german insurance company. German Lead for Premier upsell program. New hire mentoring. Social Enterprise consulting in various industries (Insurance, Automotive, Logistics) thru trusted advisorship up to C-level

After-Sales Top/Flagship Accounts (Cloud Success & Strategy, Process Analysis & Optimisation, Business Reengineering, Change Management and salesforce adoption). Revenue & loyalty generating campaigns (initiation & management of the Salesforce Strategic User Group EMEA [Key accounts] & customer webinars). Renewal Quota and annual target achievements > 100%. Public presentation: Dreamforce London, Cloudforce Frankfurt

Institutionalisation and Development of the Strategic After-Sales Consulting Programme (Customer Success Management). Responsible for the contract renewal business in the D/A/CH region (8 Mio USD). Establishment and conduction of User Groups in the territory. Enterprise CRM consulting in various industries (HiTech, Logistics, Manufacturing, Software, Pharma) Development of Cloud apps: Force.com Lab: Sales KPI Dashboards IT Strategy, Process Analysis & Optimisation, Business Reengineering, Change Managemen

Internationale Projekttätigkeiten mit Schwerpunkt Prozessberatung (SAP, CRM Umfeld) in der Telekommunikations-, Hi Tech - & Manufacturing Industry. Business Development (Definition, Ausarbeitung und Positionierung von Service Offerings, z.B. Mobile Workforce)

Various roles in Sales & HR during as part-time employee during studies

Apprenticeship Industrial Clerk

Maschinenbau, Informationssysteme, International Management