Basic
Juergen Brixel
Employee, Senior Director Manufacturing Industry EMEA, salesforce.com Germany GmbH
Muenchen, Germany
Timeline
Professional experience for Juergen Brixel
Current , since Sep 2015
Senior Director Manufacturing Industry EMEA
salesforce.com Germany GmbH
Cloud Transformation for Manufacturing customers in EMEA
2 years, Sep 2013 - Aug 2015
Customer Success Director - Global Accounts Europe
salesforce.com Germany GmbH
European Success Leader for distinct Global Accounts managing customer's digital transformation in the mobile / cloud area.
1 year and 1 month, Aug 2012 - Aug 2013
Senior Principal Customer Success Manager - Global Accounts Europe
salesforce.com
European Success Lead for Global Accounts
1 year and 1 month, Aug 2011 - Aug 2012
Principal Customer Success Manager
salesforce.com
Global CSM for major german insurance company. German Lead for Premier upsell program. New hire mentoring. Social Enterprise consulting in various industries (Insurance, Automotive, Logistics) thru trusted advisorship up to C-level
4 years, Aug 2007 - Jul 2011
Senior Customer Success Manager
salesforce.com
After-Sales Top/Flagship Accounts (Cloud Success & Strategy, Process Analysis & Optimisation, Business Reengineering, Change Management and salesforce adoption). Revenue & loyalty generating campaigns (initiation & management of the Salesforce Strategic User Group EMEA [Key accounts] & customer webinars). Renewal Quota and annual target achievements > 100%. Public presentation: Dreamforce London, Cloudforce Frankfurt
2 years and 2 months, Jul 2005 - Aug 2007
Customer Success Manager (D/A/CH)
salesforce.com
Institutionalisation and Development of the Strategic After-Sales Consulting Programme (Customer Success Management). Responsible for the contract renewal business in the D/A/CH region (8 Mio USD). Establishment and conduction of User Groups in the territory. Enterprise CRM consulting in various industries (HiTech, Logistics, Manufacturing, Software, Pharma) Development of Cloud apps: Force.com Lab: Sales KPI Dashboards IT Strategy, Process Analysis & Optimisation, Business Reengineering, Change Managemen
3 years and 2 months, May 2002 - Jun 2005
Senior Consultant
DMR Consulting (jetzt: everis), http://www.everis.com
Internationale Projekttätigkeiten mit Schwerpunkt Prozessberatung (SAP, CRM Umfeld) in der Telekommunikations-, Hi Tech - & Manufacturing Industry. Business Development (Definition, Ausarbeitung und Positionierung von Service Offerings, z.B. Mobile Workforce)
8 months, Sep 2001 - Apr 2002
IT Trainee
Siemens Business Services
4 years and 8 months, Oct 1996 - May 2001
Commercial Project Manager
Siemens AG
Various roles in Sales & HR during as part-time employee during studies
2 years, Oct 1994 - Sep 1996
Industrial Clerk
Siemens AG
Apprenticeship Industrial Clerk
Educational background for Juergen Brixel
Wirtschaftsingenieurwesen
University of Applied Sciences Munich
Maschinenbau, Informationssysteme, International Management
Languages
German
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English
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French
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