Basic

Juergen Brixel

Employee, Senior Director Manufacturing Industry EMEA, salesforce.com Germany GmbH

Muenchen, Germany

Skills

Über 12 Jahre Cloud Computing (CRM & Platform) & IT Erfahrung. Social Enterprise Consulting
Strategisches Kunden & Account Management
Cloud Computing
Verhandlungsführungskompetenz (C-Level Ebene) für SaaS (Software as a Service) Produkte
PaaS (Platform as a Service)
DaaS (Development as a Service
) Internationale Arbeits- und Beratungserfahrung (strategische CRM und Implementierungsberatung)
Industrieerfahrung (Hi-Tech
Telekommunikation
CPGM
Manufacturing
Logistics)
Mentoring
Aufbau und Leitung strategischer Kunden / Nutzergruppen

Timeline

Professional experience for Juergen Brixel

  • Current , since Sep 2015

    Senior Director Manufacturing Industry EMEA

    salesforce.com Germany GmbH

    Cloud Transformation for Manufacturing customers in EMEA

  • 2 years, Sep 2013 - Aug 2015

    Customer Success Director - Global Accounts Europe

    salesforce.com Germany GmbH

    European Success Leader for distinct Global Accounts managing customer's digital transformation in the mobile / cloud area.

  • 1 year and 1 month, Aug 2012 - Aug 2013

    Senior Principal Customer Success Manager - Global Accounts Europe

    salesforce.com

    European Success Lead for Global Accounts

  • 1 year and 1 month, Aug 2011 - Aug 2012

    Principal Customer Success Manager

    salesforce.com

    Global CSM for major german insurance company. German Lead for Premier upsell program. New hire mentoring. Social Enterprise consulting in various industries (Insurance, Automotive, Logistics) thru trusted advisorship up to C-level

  • 4 years, Aug 2007 - Jul 2011

    Senior Customer Success Manager

    salesforce.com

    After-Sales Top/Flagship Accounts (Cloud Success & Strategy, Process Analysis & Optimisation, Business Reengineering, Change Management and salesforce adoption). Revenue & loyalty generating campaigns (initiation & management of the Salesforce Strategic User Group EMEA [Key accounts] & customer webinars). Renewal Quota and annual target achievements > 100%. Public presentation: Dreamforce London, Cloudforce Frankfurt

  • 2 years and 2 months, Jul 2005 - Aug 2007

    Customer Success Manager (D/A/CH)

    salesforce.com

    Institutionalisation and Development of the Strategic After-Sales Consulting Programme (Customer Success Management). Responsible for the contract renewal business in the D/A/CH region (8 Mio USD). Establishment and conduction of User Groups in the territory. Enterprise CRM consulting in various industries (HiTech, Logistics, Manufacturing, Software, Pharma) Development of Cloud apps: Force.com Lab: Sales KPI Dashboards IT Strategy, Process Analysis & Optimisation, Business Reengineering, Change Managemen

  • 3 years and 2 months, May 2002 - Jun 2005

    Senior Consultant

    DMR Consulting (jetzt: everis), http://www.everis.com

    Internationale Projekttätigkeiten mit Schwerpunkt Prozessberatung (SAP, CRM Umfeld) in der Telekommunikations-, Hi Tech - & Manufacturing Industry. Business Development (Definition, Ausarbeitung und Positionierung von Service Offerings, z.B. Mobile Workforce)

  • 8 months, Sep 2001 - Apr 2002

    IT Trainee

    Siemens Business Services

  • 4 years and 8 months, Oct 1996 - May 2001

    Commercial Project Manager

    Siemens AG

    Various roles in Sales & HR during as part-time employee during studies

  • 2 years, Oct 1994 - Sep 1996

    Industrial Clerk

    Siemens AG

    Apprenticeship Industrial Clerk

Educational background for Juergen Brixel

  • Wirtschaftsingenieurwesen

    University of Applied Sciences Munich

    Maschinenbau, Informationssysteme, International Management

Languages

  • German

    -

  • English

    -

  • French

    -

Wants

Berufliche Kontakte (Cloud Computing
Social Enterprise Ideas
CRM)
Ideenaustausch
Evangelisten des Cloud Computing

Interests

Basketball
Snowboarden
Tennis
Beachvolleyball
Skifahren
Wandern
Golfen

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