Jugnu Arora

Maintained existing data pipelines and developed new components to support evolving business needs — tracking lifecycle data for 50,000+ users and 100+ daily new customers. Integrated external data sources including HubSpot, SurveyMonkey, and Google Analytics 4 (GA4) to consolidate marketing and behavioral data for reporting and insights. Refined funnel tracking metrics, improving lead-to-interview conversion from 18% to 22%. Dashboards to identify high-demand training areas, generating 18% more revenue

• Mentored 100+ data analysts, driving career growth through hands-on guidance, workshops, and individual development plans. • Designed 2 specialized training programs, improving analyst performance and adoption of industry best practices, benefiting 150+ participants.

-Designed and implemented the migration of 2 million magnetic cards to chip cards across 4 countries for a leading bank, enhancing security and ensuring compliance with EMV standards. -Collaborated on designing a core banking app for loyalty card management in the fleet business. -Engineered a cost-effective big data migration, achieving significant savings. -Led 25 developers to deliver 12 software releases annually. -Increased profitability by 25% through optimized resource allocation and project mgmt.

- Worked as Software developer on Mainframe Platform with Languages like COBOL, CICS, JCL for a leading Credit Card processor. - Worked as Onsite coordinator at business location with Development work being done from other low-cost locations. Delivered agile-driven updates and provided production support for deployed solutions.