Julian Paul

Deliver M365 Components support for cloud-based apps (Microsoft 365 Apps for enterprise, office apps for PC and Mac, and the full suite of online services for teams, file storage and collaboration), device management and advanced security services Project delivery using agile management ideals by facilitating exercises such as sprint planning and daily stand-ups Enact delivery upon completion of projects and ensure that delivery adheres to agile practices maintained by the company

• Manage network security FortiGate 100D Firewall Management) • Support IT Controls and Governance for email administration • SonicWALL Email Security, McAfee MVision Administration • Administering Microsoft Symantec V-Ray Backup solutions, Windows Server 2019/2008R2 • Test and implement software and infrastructure updates/upgrades • Administer M365 and manage Azure AD security groups through administration of M365, and Azure AD

• Monitor and maintain networks and servers • Maintain, repair & upgrade the operating system including hardware and software • Implement security protocols and procedures to prevent potential threats • Manage incidents and problems through Microsoft System Center Service Manager Administration • Keeping up to date with advancements and best practices in IT administration • Manage enterprise call control and session management through Cisco Unified Communication Manager Administration

• Carry out daily configuration and installation of IT solutions and services • Manage network security and perform troubleshooting • Monitor and maintain networks and servers • Implement security protocols and procedures to prevent potential threats • Performing diagnostic tests and debugging procedures to optimize computer systems • Document processes, as well as backing up and archiving data and performing data retrieval and recovery procedures

• Perform Network & Server Management and carry out daily configuration and installation of IT solutions and services • Enhance Data Center Infrastructure operational efficiency through Data Center Maintenance • Provide end-user support with effective network administration and troubleshooting • Assisted set up of user accounts & mailboxes along with backup, security & restoring files through Exchange 2010 Administration

• Performed installation of HP Servers, Active Directory, DNS, and DHCP • Directed deployments in Microsoft System Center, SonicWall Firewall Security, and manage Symantec Backup Exec Deployments • Handled deployments and migrations in McAfee EPO, Trend Micro, Trend Micro, and Symantec Endpoint • Managed Microsoft Windows Servers 2003/2008R2 Deployment • Provided AMC Support