Juliane Peters

• Work on copywriting for product descriptions • Perform consistency and accuracy checks to enable customers to make a purchasing decisions • Maintain suppliers' existing catalogue, collect missing information • Assist suppliers with adding new products to the website • Analyse data and troubleshoot issues with internal tools

• Shop and payment administration • Customer care and communication

• Preparation of the sales season by developing and implementing new concepts and projects • Customer assistance in the showroom and on the phone • Representing the company at external appointments and on a yearly fair (CPD) • Guiding the customer through the sales talk and preparation of corresponding documents

• Overview of main design processes • Production of prototype/commercial collections • Provide tailor-made services to customers by consulting and developing main design processes

• Professional consulting and customer service • Presentation of goods according to central guidelines