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Juliet Thomson

Abschluss: Masters, University of International Business and Economics
Moscow, Russische Föderation

Fähigkeiten und Kenntnisse

Russian Language
Chinese language
Business English
Spanish Language
Event management
Sports management
Event Planning
Purchasing
Customer Service
Customer Experience Management
zoho
SAP
Microsoft Visio
Microsoft Powerpoint
Microsoft Outlook
Microsoft Excel
Microsoft Word
Communication
E-Commerce
Teambuilding
Leadership
Multitasking
service-oriented
Stress resistance
attention to detail

Werdegang

Berufserfahrung von Juliet Thomson

  • Bis heute 5 Jahre und 2 Monate, seit Mai 2020

    Customer Service Specialist

    Cainiao Network

    Responsible for support upon daily operational issues and external/internal customer satisfaction (satisfaction rate more than 90%); Working within cross-business units; Creation and development of Knowledge Base, SOPs (FF/DS) for Sellers on AliExpress website; Organization of trainings and live-streams on Fulfillment and Drop shipping models for Sellers in Russian/Chinese/English languages; Working in the ticket system on the compensations.

  • 3 Monate, Jan. 2020 - März 2020

    Intern

    KR Hospitality & Events Ltd.

    Research on Olympic key area’s in all 3 Olympic clusters; Updates on existing transportation map (calculation of time spent on travelling from venue to venue, creation of routes from venue to venue); Obtaining information about new properties, vendors and products in China; Preparation of inspections for clients in China; Communication with vendors; Creation of list of Rate sheets in Zoho CRM system; Updating information on properties & products in Zoho CRM.

  • 3 Monate, Juni 2019 - Aug. 2019

    Services account manager intern (Consulting Sales)

    SAP CIS

    Audit of the current state of data in accounting systems (CRM, Harmony); Audit results recording in documents (Word) with a description of the procedures; Design of commercial proposals; Harmonization of commercial offers and contracts with internal departments of the company; Calculation of the projects costs; Maintenance of the whole process from Business Proposal to Deal Closure.

  • 9 Monate, Sep. 2018 - Mai 2019

    Sales Manager

    SmartHemp Ltd.

    Searching for potential partners, investors and distributors in China; Evaluation of overall work performance; Development of online sales platforms; Conduction of market research, competitor and customer analysis; Organization of business trips in China; Development of promotional ideas and materials.

  • 8 Monate, Jan. 2018 - Aug. 2018

    Operational manager of Luzhniki Stadium

    2018 FIFA World Cup Local Organizing Committee

    Reporting for FIFA; Keeping official correspondence; Work in the electronic document management system; Planning and organizing the work of volunteers at the stadium; Coordination of the work of the team in the host city; Cross-functional interaction with team members, as well as with third-party organizations (contractors); Participation in the preparation and conduction of visits to the Luzhniki Stadium, monitoring the transfer of premises; Interaction with contractors on various issues.

  • 1 Monat, Aug. 2017 - Aug. 2017

    Intern

    Trade Representation of The Russian Federation in the People’s Republic of China

    Translation of articles from Chinese and English to Russian; Preparation of materials on the volume of Chinese trade in the medical and agricultural field; Preparation of the list of necessary documents for export operations in China; Making Chinese media reviews; Collection of contact information of foreign companies and verification of the reliability of Chinese companies.

  • 3 Monate, Apr. 2017 - Juni 2017

    Functional manager of Business Program Division

    SKOLKOVO

    Selection of volunteers, organization of trainings for volunteers (general and functional trainings), interaction with 51 volunteers on site, interaction with organizers on site, assistance to Chinese representatives on site, organization of a motivation program for volunteers

Ausbildung von Juliet Thomson

  • 10 Monate, Sep. 2019 - Juni 2020

    Economics

    University of International Business and Economics

    Russia and China: political and economic trends in Eurasia Graduation Thesis: Comparative analysis of the organization of the innovation process in the Russian Federation and the People's Republic of China

  • 1 Jahr und 10 Monate, Sep. 2018 - Juni 2020

    Economics

    Moscow State Institute of International Relations (MGIMO-University)

    Russia and China: political and economic trends in Eurasia Graduation Thesis: Comparative analysis of the organization of the innovation process in the Russian Federation and the People's Republic of China

  • 3 Jahre und 11 Monate, Sep. 2014 - Juli 2018

    Économie internationale

    Russian Foreign Trade Academy

    Graduation Thesis: Using the experience of developing innovative parks in China in order to develop the Russian economy

Sprachen

  • Englisch

    Fließend

  • Spanisch

    Grundlagen

  • Chinesisch

    Fließend

  • Russisch

    Muttersprache

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