Jyoti Mistry

With diverse experience in India, including over 5 years in the shipping industry, I have built expertise in SCM, sea freight operations, and SAP finance. At Maersk, I managed end-to-end shipments, reducing handling time by 60%, ensuring high invoice accuracy, and mentoring teams while resolving key account issues for clients like BASF. Since relocated to Hamburg in May 2023, I am eager to expand my career in supply chain and shipping, particularly in roles that integrate logistics operations, and finance.

Managed complex insurance claims for Ireland, maintaining key client & stakeholder relationships while ensuring efficient processing.o Enhanced customer service & mentored team members on quality standards. Received specialized training in Ireland, gaining region-specific insights into claims management.

As an Operations Executive at Axis Bank, I managed global dispatch and coordinated shipments to Indian branches, resolving queries promptly and accurately while effectively managing relationships with customers and courier companies.