Ka Man Tsui

Angestellt, Process Improvment Manager, Zalando SE
Berlin, Germany

Fähigkeiten und Kenntnisse

Quality Management
Environmental management
Forest Stewardship Council
PEFC
OHSAS 18001
ISO 9001
ISO 14001
External auditor
Six Sigma Green Belt
Project management
Business process management
Lean management
Customer orientation
Process Improvement
Customer Service
Property Management
Textiles
Laboratory Experiment
Organic chemistry

Werdegang

Berufserfahrung von Ka Man Tsui

  • Current 7 years and 1 month, since May 2019

    Process Improvment Manager

    Zalando SE
  • 1 year and 4 months, Feb 2018 - May 2019

    Quality Management System Manager

    Zalando SE
  • 8 months, Feb 2017 - Sep 2017

    Senior Quailty Manager

    Blacklane GmbH

    Enhanced and managed quality programs to ensure suppliers at 250+ locations around the globe fulfil the quality standard, as well as continuously improve service quality.

  • 8 years and 9 months, Jun 2008 - Feb 2017

    Certification Officier (Auditor)

    SGS Hong Kong Limited

    Led cross-border audit against international standards FSC, PEFC, ISO9001, ISO 14001, OHSAS 18001, ISO 10002, GMP to a wide client base in SE Asia

  • 3 years and 4 months, Oct 2013 - Jan 2017

    Tenant Committee

    Foundation for Student Housing in the Helsinki Region (HOAS)

    Voluntary work to contribute my expertise on quality management and project management. Organized projects regarding facility management and inter-tenant communication enhancement.

  • 2 months, Mar 2014 - Apr 2014

    FSC Internship

    Forest Stewardship Council

    Liaised with other national offices to align and implement thorough promotion strategies for FSC CoC certification in FSC Finland. Developed marketing and training materials: “FSC CoC Brochure”, “FSC CoC Infopack”, “FSC CoC Training materials”. https://fi.fsc.org/esitteet.253.htm

  • 1 month, May 2013 - May 2013

    Assistant event organizer

    Tavicon Ltd / Tavicon Oy - TAVI Congress Bureau (PCO)

    Coordinate venue management; secure speakers and special guests; handle client queries and troubleshooting issues

  • 2 years, May 2006 - Apr 2008

    Quality Management Officer

    Sino Property Services

    Maintained IMS with workforce over 2 000 and property sites over 200 Reviewed, revised and controlled system operation procedures Organized and conducted quality related training, implemented in-house quality enhancement program “iRise”

  • 2 years and 8 months, Oct 2003 - May 2006

    Fibre Engineer

    Bureau Veritas Hong Kong Limited

    Identified and quantified natural and synthetic fibre by mechanical, chemical and microscopical separation according to national and international standards

Ausbildung von Ka Man Tsui

  • 2 years and 9 months, Sep 2012 - May 2015

    Environmental Sciences

    University of Helsinki

    Sustainability development, ecology, urban planning, material science

  • 1 year and 2 months, Jun 2006 - Jul 2007

    Quality Management

    Hong Kong Baptist University

    Six sigma, Quality Strategies & Performance Measurement, HR Quality, TQM, Supply Chain Management

  • 2 years and 10 months, Sep 2000 - Jun 2003

    Chemistry

    The Hong Kong Polytechnic University

    Chemistry (in various discipline), Pollution Control, Process Economics, Marketing Management

Sprachen

  • Chinese

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    A1-A2 (Grundkenntnisse)

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