Dipl.-Ing. Kálmán Németh

Supervising the technical plans of the aPaaS rollout. Support of automatization and standardization tasks. Preparing documentation, system integration based on internal standards. Further development of existing solutions, keeping in touch with partners.

My daily work include: maintenance and troubleshooting of the Open Telekom Cloud (OpenStack based) platform; investigation and customer problems solving; implementation of new features and patches. My dedicated tasks are related to Neutron and networking. As a member of the core team my additional task is the construction of a knowledge base.

The one-man representative of IT department in Budapest office. Main tasks and responsibilities: Maintenance and troubleshooting of: Linux and Windows workstations; local servers (XEN, VMware); mobile devices (BlackBerry, Android); IP phones (Free PBX, Asterisk); CUPS and LAN. On-line support for local and remote offices. User's administration in CRM system. Software Update Management (SUM). Supply chain management (SCM).

Multilingual help desk support for the OMV fuel station network. Main tasks and responsibilities: Single point of contact for controlling suspicious transactions, payments and banking compensation claims. Resolving customer issues and escalated incidents. Getting a voice authorization code (Visa, MasterCard). Cooperating with vendors and customers. Deciding on terminal exchanges. Installation of new terminals inside Euronet system. Handled countries: Bosnia and Herzegovina, Croatia, Hungary, Serbia.

MAIN SPECIALTY: Infocommunication Networks and Systems SECONDARY SPECIALTY: Financial Management PRINCIPAL SUBJECTS: Infocommunication Networks and Systems, Media Communications, High Frequency Systems, Mobile Broadband, Electromagnetic Fields, Corporate Finance, Accounting, Taxation Systems