Basic
Ing. Karan Dewan
Employee, Head of IT Operations, Eurofins Genomics Europe Shared Services GmbH
München, Germany
Timeline
Professional experience for Karan Dewan
Current , since Oct 2020
Head of IT Operations
Eurofins Genomics Europe Shared Services GmbH
Azure Cloud Operation / Automation On-Prem IT Infrastructure Global IT Service Management Site Management Team Management
10 months, Dec 2019 - Sep 2020
Head of IT Backbone Services
OSRAM Continental GmbH
Team Lead, Program Management Cloud AWS, Azure and Alibaba Infrastructure Global Network, Backup, Monitoring
1 year and 1 month, Nov 2018 - Nov 2019
IT Expert Cloud Infrasturcture
OSRAM Continental GmbH
AWS and Azure based design and delivery for IT Infrastructure Program Management APAC
1 year and 4 months, Jul 2017 - Oct 2018
Service Owner Global IT Infrastructure
Continental AG
Managing Global Data Center Operations Service Manager/ ITIL Project Management / Installations / Greenfields Team Lead for America, EMEA & APAC regions Handling infrastructure operations for Big Data Infrastructure, High Performance Computers, Virtualization Infrastructure
2 years and 2 months, May 2015 - Jun 2017
IT Datacenter Consultant
Continental AG
Architecture Design for IT Infrastructrue AWS Cloud Integration Vendor Management Customer Management Greenfield Data Center installations Technologies: VMWare, Cisco UCS, Netapp, EMC Storage Sharepoint Development
2 years, May 2013 - Apr 2015
IT Infrastructure Associate
Continental AG
Cross Team experience in fields of Networking, Data Center, Service Management International experience in USA for Service Management Topics Project Team Member for Networking and Data Center
10 months, Jun 2012 - Mar 2013
Information Management (Praktikant und Werkstudent)
Airbus Defence and Space Manching
• Developed an Internal Wiki and Document Sharing Portal • Responsible for Information Management and assisting in Process Management • Providing workflow assistance and programming in VB and Java
1 year and 3 months, May 2010 - Jul 2011
Analyst - Data Center Services & End User Computing
HCL Technologies (Infosystems) Ltd
• Team planning & Management for Data Center Monitoring activities • Responsible for B2B Service Desk and Support Management • Defining best practices for Project Support and Documentation • Monitoring Incidents and Change requests using ITIL Workflow • Leading the team for event detection and providing RCA reports on the same • Created an efficient process from the existing procedures through optimization
4 months, Jan 2010 - Apr 2010
Technical Service Executive (ID Administrator)
IBM Business Process Services
• Responsible Customer Support, ID Administration and Service Desk Management • Working on Unix Server Platform and Ticketing tools such as Citrix, HP-OVSD • Offering Remote assistance and Troubleshooting software
Educational background for Karan Dewan
1 year and 1 month, Oct 2011 - Oct 2012
MBA - European Management
Universität des Saarlandes
International Finance in London, International Retailing and Logistics in Switzerland, Marketing and Management in Emerging countries, Corporate Sustainability and Social Responsibility, International Management, European Economics, European Law, Entrepreneurship, International Accounting
6 years and 2 months, Jun 2003 - Jul 2009
Information Technology
Bharati Vidyapeeth University College of Engineering
Management Information Systems Java, C, VB, Database Management Systems, Industrial Management, IT Management, Software Project Planning
Languages
English
First language
German
Intermediate
Hindi
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