Ing. Karan Dewan

Employee, Head of IT Operations, Eurofins Genomics Europe Shared Services GmbH

München, Germany


ITIL V3 Foundation
Microsoft Azure
IT Service Management
IT Project Management
Amazon Web Services
Cloud Computing


Professional experience for Karan Dewan

  • Current , since Oct 2020

    Head of IT Operations

    Eurofins Genomics Europe Shared Services GmbH

    Azure Cloud Operation / Automation On-Prem IT Infrastructure Global IT Service Management Site Management Team Management

  • 10 months, Dec 2019 - Sep 2020

    Head of IT Backbone Services

    OSRAM Continental GmbH

    Team Lead, Program Management Cloud AWS, Azure and Alibaba Infrastructure Global Network, Backup, Monitoring

  • 1 year and 1 month, Nov 2018 - Nov 2019

    IT Expert Cloud Infrasturcture

    OSRAM Continental GmbH

    AWS and Azure based design and delivery for IT Infrastructure Program Management APAC

  • 1 year and 4 months, Jul 2017 - Oct 2018

    Service Owner Global IT Infrastructure

    Continental AG

    Managing Global Data Center Operations Service Manager/ ITIL Project Management / Installations / Greenfields Team Lead for America, EMEA & APAC regions Handling infrastructure operations for Big Data Infrastructure, High Performance Computers, Virtualization Infrastructure

  • 2 years and 2 months, May 2015 - Jun 2017

    IT Datacenter Consultant

    Continental AG

    Architecture Design for IT Infrastructrue AWS Cloud Integration Vendor Management Customer Management Greenfield Data Center installations Technologies: VMWare, Cisco UCS, Netapp, EMC Storage Sharepoint Development

  • 2 years, May 2013 - Apr 2015

    IT Infrastructure Associate

    Continental AG

    Cross Team experience in fields of Networking, Data Center, Service Management International experience in USA for Service Management Topics Project Team Member for Networking and Data Center

  • 10 months, Jun 2012 - Mar 2013

    Information Management (Praktikant und Werkstudent)

    Airbus Defence and Space Manching

    • Developed an Internal Wiki and Document Sharing Portal • Responsible for Information Management and assisting in Process Management • Providing workflow assistance and programming in VB and Java

  • 1 year and 3 months, May 2010 - Jul 2011

    Analyst - Data Center Services & End User Computing

    HCL Technologies (Infosystems) Ltd

    • Team planning & Management for Data Center Monitoring activities • Responsible for B2B Service Desk and Support Management • Defining best practices for Project Support and Documentation • Monitoring Incidents and Change requests using ITIL Workflow • Leading the team for event detection and providing RCA reports on the same • Created an efficient process from the existing procedures through optimization

  • 4 months, Jan 2010 - Apr 2010

    Technical Service Executive (ID Administrator)

    IBM Business Process Services

    • Responsible Customer Support, ID Administration and Service Desk Management • Working on Unix Server Platform and Ticketing tools such as Citrix, HP-OVSD • Offering Remote assistance and Troubleshooting software

Educational background for Karan Dewan

  • 1 year and 1 month, Oct 2011 - Oct 2012

    MBA - European Management

    Universität des Saarlandes

    International Finance in London, International Retailing and Logistics in Switzerland, Marketing and Management in Emerging countries, Corporate Sustainability and Social Responsibility, International Management, European Economics, European Law, Entrepreneurship, International Accounting

  • 6 years and 2 months, Jun 2003 - Jul 2009

    Information Technology

    Bharati Vidyapeeth University College of Engineering

    Management Information Systems Java, C, VB, Database Management Systems, Industrial Management, IT Management, Software Project Planning


  • English

    First language

  • German


  • Hindi



Sketching designs

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