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Kayode Jegede

is looking for a new team member.

Angestellt, Customer Service Agent, Concentrix
Kaula lumpur, Malaysia

Fähigkeiten und Kenntnisse

Project Management
Team work
MS Office
Communication skills
Marketing
Business Development
Reliability
Customer Support
Customer care
Customer Relationship Management

Werdegang

Berufserfahrung von Kayode Jegede

  • Bis heute 2 Jahre und 10 Monate, seit Aug. 2022

    Customer Service Agent

    Concentrix

    Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling services Received an average 85% customer satisfaction rating to date, 15% higher than the company average Suggested a new tactic to persuade canceling customers to stay with the company, resulting in a 5% decrease in cancellations Memorized entire line of company products

  • Bis heute 5 Jahre und 11 Monate, seit Juli 2019

    Head of Sales

    Divlog projects and investment limited

    Provides timely verbal and written communications with team and customers Working knowledge of materials and methods, and industry best practices Measuring and reporting performance of all digital marketing campaigns Maintain our social media presence across all digital channels Coordinate and manage my sales team and motivate them to achieved their sales targets Assures assigned projects are completed in a timely manner, within budget and with proper regard for safety, regulatory compliance and operation

  • Bis heute 11 Jahre und 1 Monat, seit Mai 2014

    Sales Executive

    Vast Concept Nigeria limited

    Demonstrates products and services as deemed necessary by clients and management. Researches client base to find new types of customers and then sell to them. Answer client questions. Aligning service levels and costs for Corporate Facilities + Services and providing regularly reports to senior management Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions Analyses and creates a plan for engaging the target market.

Ausbildung von Kayode Jegede

  • Bis heute 16 Jahre und 9 Monate, seit Sep. 2008

    Sociology, Social Science

    Lagos State University

    3.43 GPA

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