Mag. Kevin Shaw

Provided patients and healthcare professionals with accurate, balanced and timely summaries of high quality clinical research, medical & scientific information from approved electronic referencing materials and databases. Answered medical information requests related to 12 Amgen Canada pharmaceutical products. Recognized, recorded and reported Adverse Events and Product Complaints via telephone interaction with callers.

Promoted and sold Bell Canada residential products and services after consulting customers referred via field technicians. Implemented effective strategies to meet or exceed sales objectives. Negotiated with customers regarding services and with customer service department on behalf of customers for more cost effective options.

Received prescriptions from customers then completed computer data entry from pertinent information collected. Assisted Registered Pharmacist with filling in-patient, out-patient and discharge patient prescriptions. Prepared medication compliance packs and ensured good record keeping with proper compliance packaging documentation.

Project Management. Managed accounts and daily pharmacy operations including staff training and supervision. Organized and distributed various forms of promotional/advertising material (flyers, business cards, prescription pads, face to face meetings) to customers and healthcare professionals. Effectively communicated daily with physicians and other healthcare professionals on clinical therapies and drug information.

Project Management. Assisted in designing business plans and marketing strategies to promote the business and build clientele base. Delivered patient-centered clinical care with emphasis on evidence-based practice, quality improvement approaches and clinical informatics to members of the healthcare team. Acted as a pharmacy preceptor facilitating the education of pharmacy students on their externship program.

Managed and supervised daily pharmacy operations. Produced media kit demonstrating key marketing analytics and demographics used in sales presentations. Implemented disease-device program to educate patients on the proper use of respiratory devices.

Assisted pharmacists in filling an average of 200 prescriptions on a daily basis. Prepared unit dose medications for patients at Douglas Mental Health University Institute and 2 private nursing homes. Compounded extemporaneous products using standard formulas and good manufacturing processes. Managed pharmacy inventory and the automated robotic dispensing system daily.

OSCE (objective structured clinical examination) and MCQ (written and computer-based exam) preparation courses for the "Pharmacy Examination Board of Canada (PEBC) " pharmacist licensing examinations.

Veterinary Pharmacy, Sterile Technology