Khaled Hassanein

• Expand business reach and open new markets by social media environment, marketing/advertising, public relations • Manage relationship with customers and key accounts and research, analyze, evaluate the opportunities in the market • Supervise implementations for mega projects, with foully support on planning and organizing to be drive to the result

•Manage implementation of the new projects facilities •Lead teams of operations of TE Data network sites •Supervise the handling all the maintenance activities related with the Data Centers •Interface with the other divisions to deliver the TE Data network sites •Oversee the database updates regarding all TE Data Network sites •Manage the delivery of all the availability requests related to TE Data network.

• Managed all projects with the infrastructure provider company Telecom Egypt (TE) • Handled all problems with TE for my unit and other units • Administrated the escalation of problems with C-level in • Managed the operational roadmap between TE Data and TE • Managed the contracting process from the availability till issue the work order.

• Supervised project implementation starting from the project survey phase to FAC • Insured department resources stability (qualified personnel, tools, test equipment, etc) • Provided project progress reports to the top management • Overseen project implementation and time schedules • Supervised subcontractors and evaluate them

• Supervised teams of marketing, presales, and the technical clarification for the different product series • Enhanced customer relationship • Promoted new products & solutions • Followed up projects implementation • Created new opportunities within the account

• Managed all branch operations; this includes the following: commercial survey, production, sales and administration, as well as representing the company in all Governmental, Commercial, and Social institutions in seven governorates • Achievements: Increased the revenue of Canal branch by 6 millions L.E. per year Extended our significance in the Canal and Sinai regions

• Established and developed a system to handle the spare parts all over Egypt • Managed the spare parts logistics between headquarter, branches, and suppliers • Managed the workshop team to perform daily tasks • Managed the launch of the new payphones & PMS10 software all over Egypt • Achievements: Reduced the total repair cost by 1.8 million L.E. per year

• Supervised technicians for the daily maintenance and new phones installation • Followed up daily payphones quality of service

• Programming Languages: Visual Basic ADSI Visual C, C++ • Design Advertisement using Visio, Corel Draw and Adobe Photo Shop

• Implement software system for inventory and accounting • Gave internal computer training courses for the employees in the company

Math and computer Science