Kim Erbo Christensen

Acting as UK Country Manager it is my responsibility to define the UK strategy, manage the UK consultants, and ensure that sales target and revenue targets are met.This enabled through: • lead generation programs via the Internet, consulting partners, networking and PR activities • engaging with clients in client organizations • pre-sales activities scoping projects with clients and defining requirements • negotiations

Responsible for defining sales processes- and planning processes to be rolled out to all regions in Europe, Americas and Asia Pacific and acting as a Group Corporate standard for ISS (Covers also partly some of the more budget related strategy processes). Implementation of new processes through relevant change management initiatives such as stakeholder workshops, train the trainer programmes and Sales Academies

My responsibilities include: Managing Nordic CRM practice, participating in large Nordic Business opportunities, optimizing product portfolio, managing local CRM country leaders and provide a stimulating community for the employees in the CRM organization. The offerings included among things CRM management consultancy offerings and CRM software implementations based on solutions from software vendors such as Avaya, Genesys, SAP, Oracle, Microsoft, and Sales Force.com

Member of Board of Directors. Responsible for all activities related to larger clients in all sectors and clients within the financial sector including assignments such as: sale and marketing of CRM systems and consultancy assignments to clients, Business Development, Pre-sales activities, Key Account Activities, Project Management and general counselling of clients

Corporate strategy, General Management, Commercial Excellence

Disruptive ditribution events in the financial sector