Kiran Iftekhar

Guide the team and organization around Agile/Scrum practices and values  Coach the Development team in self-organization and cross-functionality Assisting with internal & external communication, improving transparency Help the Development team to create high-value products Escalates and tracks key team metrics

Worked with Agile Team on Big Data projects as UAT to: -Make suggestions with regards to product usability, presentation & data quality -Partner with product teams on timely & thorough testing of products

Guide and facilitate the Scrum team and related processes(SAFe) Support our customers post release. Facilitate end-to-end specification, development, testing, and release of assigned project work for our products. Write custom queries, stored procedures and functions. Mitigate risk while handling tasks, resources, and changes. Lead or work independently to provide for data transformation, testing, solving problems, and end-to-end user support needs.

• Brainstorming ideas for new products and designing the execution cycle with complete plan of implementation. • Monitoring deliverable and ensuring timely completion of projects. • Proactive communication and collaboration with the necessary stakeholders to deliver solutions on time and on budget. • Managing all the events of the scrum framework • Identify the root cause of an issue reported by a client. • Set clear expectations and goals for project teams.

Taking ownership of technical issues related to MTBC’s (Websites, Software’s and Apps), and working with development group to resolve more advanced issues when necessary • Documenting troubleshooting and problem resolution steps • Working with queries and stored procedures using SQL • Working on TFS to maintain UserStories for management and development of IT Projects • Marinating product backlog efficiently • Support onsite and offsite customers and end-users.

Android application development (Gateway Application for Field Staff) • Installing, Configuring and Troubleshooting of Networking Equipment’s: Routers, Cables, Switches, Biometric Attendance Machine, Printers and Scanners. • Maintenance of MS Exchange Environment & Configuring and troubleshooting Microsoft Outlook • Remote IT (Networking, Troubleshooting, Configuration ) assistance to other branches via TeamViewer & Skype

Software Engineering: SDLC, Software Design & Architecture, Programming Fundamentals, Quality Assurance and Testing