Klaus A. Voigtmann

Process Owner IT Service Management
Full-time employee in Heusweiler-Eiweiler
Heusweiler-Eiweiler
Heusweiler-Eiweiler
Other services
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Klaus A. Voigtmann's haves

  • Netzwerküberwachung
  • strukturierte Arbeitsweise
  • Call Routing
  • Projektmanagement
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Klaus A. Voigtmann's wants

  • Ehemalige Kollegen
  • Neue Herausforderung im Bereich ITIL Service Operation
  • Offen für Angebote
  • Offen für Neues
  • Neue Freunde
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Klaus A. Voigtmann's professional experience

5 months
07/2019 - to present
Process Owner IT Service Management
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3 years
6 months
01/2016 - 06/2019
Senior Incident Management Expert (Service Desk nach ITIL)
arvato direct services Eiweiler GmbH
3 years
3 months
10/2012 - 12/2015
Gruppenleiter Incident Management Team (Service Desk nach ITIL)
arvato direct services Eiweiler GmbH
Leiter IT Full Service Desk (ITIL)
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ITIL Incident-, Problem-, Change Management (Senior Operation Center Analyst)
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1st Level Customer Support Representative
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Fortbildung
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Fortbildung
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Klaus A. Voigtmann's educational background

  • 04/1989 - 01/1993
    DAG Technikum Würzburg
    Elektrotechnik, Staatlich geprüfter Techniker - Fachrichtung Elektrotechnik
    Energietechnik

Klaus A. Voigtmann speaks the following languages:

  • German (First language)
  • English

Klaus A. Voigtmann's interests

  • Fotographie (digital und analog)
  • Computer
  • Mountainbiking
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