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Komal Rawat

is writing exams.

Bis 2024, Sr. Customer service analyst, Automatic Data Processing
Wolfsburg, Germany

Fähigkeiten und Kenntnisse

Branding
Account Management
Coaching
Account Reconciliation
Branding & Identity
Direct Sales
branding and comm
Communication
Accounting Consulting
Human Resources (HR)
CRM Databases
Document Management
Business Analysis
ADP Payroll
International Standards
Customer Experience
Documentation
Analytical Skills
Campaign Development
Management Systems
Customer Relationship Management (CRM)
Employee Relations
Attention to Detail
Campaign Strategies
Marketing
Customer Retention
Employee Training
Campaigns
Microsoft Excel
Customer Satisfaction
English
Change Management
Microsoft Office
Customer Service
Front Office Operations
Client Relations
Microsoft Outlook
Customer Support
Client Requirements
German A1
Microsoft PowerPoint
Data Analysis
German language B1- in progress
Microsoft Word
Payroll Services
Negotiation
Sales and Marketing
HR Operations
Multi-state Payroll Processing
Networking
Payroll Taxes
Sales Management
Software Support
Sales Processes
PeopleSoft
Vendor Management
Operations Management
Stakeholder Management
Web Chat
Sales Trainings
Organization Skills
Problem Solving
Team Building
Outbound Sales
Written Communication
Service Delivery
Project Management
Team Management
Payroll
Service of Process
Relationship Building
Team Mentoring
Service-Level Agreements (SLA)
Payroll Administration
Research Skills
Telecommunication Services
Payroll Analysis
Setting Appointments
Retentions
Training
Payroll Management
Root Cause
Skilled Multi-tasker
Training and Development (HR)
Payroll Processing
Sales
Social Media
Troubleshooting
Typing

Werdegang

Berufserfahrung von Komal Rawat

  • 2 years and 9 months, Oct 2021 - Jun 2024

    Sr. Customer service analyst

    Automatic Data Processing

    As a Data Service Specialist specializing in payroll implementation, my role revolves around seamlessly integrating and managing payroll data systems. I'm responsible for configuring payroll software, ensuring accurate employee data input, and facilitating smooth payroll processing cycles. Additionally, I collaborate with HR and finance teams to troubleshoot any payroll-related discrepancies and offer data-driven insights for process improvement.

  • 7 years, Nov 2014 - Oct 2021

    Retention Specialist

    Tech Mahindra Business Services

     - A result-oriented professional offering over 7 years of experience in Retention Voice and web chat, Sales & Marketing, Payroll , Brand Management, Client Relationship Management and Training & Development. - Awarded with a International Trip, several other rewards and certificates for outstanding performance on Commercials & Customer Experience. - Successfully managed Inbound & Outbound voice queues and Web Chat with Hands-on experience on the Outbound Dialer & Bold Chat platform. - Added value to th

Ausbildung von Komal Rawat

  • 3 years and 10 months, Jun 2019 - Mar 2023

    Bachelor of Business Administration - BBA

    Savitribai Phule Pune University

  • 3 years and 10 months, Jun 2019 - Mar 2023

    Bachelor of Business Administration - BBA

    Mount Carmel Convent School - India

Sprachen

  • hindi

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • marathi

    C2 (Verhandlungssicher / Muttersprachlich)

  • punjabi

    B1-B2 (Gute Kenntnisse)

  • German

    B1-B2 (Gute Kenntnisse)

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