Kristi Lulaj
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Kristi Lulaj
- Current 1 year and 2 months, since Apr 2025
Client Projects — E-Commerce & Web Solutions
Self-employed
Developing websites and e-commerce stores using WordPress, Wix, and Shopify. Building Shopify stores with product catalogues, payment integrations, and checkout configuration. Applying on-page SEO and website optimisation techniques independently.
- 1 year and 6 months, Oct 2023 - Mar 2025
Account Manager
BSD Marketing
- Managed accounts with a focus on retention, reactivation, and revenue growth - Executed targeted campaigns to re-engage inactive clients - Identified upselling and cross-selling opportunities - Delivered proposals and maintained strong client communication - Maintained accurate CRM records and supported onboarding processes
- 3 years and 9 months, Dec 2019 - Aug 2023
Account Manager
Market Info
- Managed an international portfolio of 100+ clients across EU and Canadian markets - Drove revenue growth through upselling and account expansion strategies - Closed high-value client deals and built long-term relationships - Improved client retention through proactive engagement and communication - Managed full client lifecycle including onboarding and ongoing support - Led, trained, and coached a team of account managers - Maintained CRM pipelines and delivered performance insights
Ausbildung von Kristi Lulaj
- 3 years and 10 months, Sep 2014 - Jun 2018
High School Diploma
Shkolla Jopublike ALEN
Sprachen
English
C1 (Fließend)
German
A1-A2 (Grundkenntnisse)
Greek
C1 (Fließend)
Albanian
C2 (Verhandlungssicher / Muttersprachlich)
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