Ksenia Polschikova
Angestellt, OE Order Obtainment CIS, WABCO RUS LLC
Berlin, Deutschland
Werdegang
Berufserfahrung von Ksenia Polschikova
Bis heute 10 Jahre und 8 Monate, seit Nov. 2013
OE Order Obtainment CIS
WABCO RUS LLC
• Sales support in CIS: placing and changing orders, creation of shipping documents, open order book and backlog daily monitoring; • Sales forecast preparing in logistics and financial view points in COGNOS; • Diagnostic support( request to the technical service, invoice issues, financial control) • Logistic and quality claims; • Credit notes creation; • Maintain contracts, additional agreements, etc. • SAP process researching and improvement according to the business needs
1 Jahr und 6 Monate, Mai 2012 - Okt. 2013
Customer Support Specialist
Delta Energy Systems Russia/ CIS
• Sales support to TPS business development in RC region; • TPS forecast consolidation in logistics view point; • Inbound and outbound shipment management; • Report inventory and Aging stock review; • Back up other logistics activities and other products; • Purchasing of accessories for TPS division; • Looking forward new suppliers, • Etc.
1 Jahr und 1 Monat, Jan. 2011 - Jan. 2012
Customer Service Coordinator
Elopak
Blanks and Caps orders handling for regional customers; • Claims handling & reporting. • Designs coordination • Working on strengthening of positive Elopak company image. • Design adaption specific features.
2 Jahre und 10 Monate, Dez. 2007 - Sep. 2010
K-customer service manager
Sealed Air
• Order processing of K-customers for production, and consequently communicating between planning, logistic and warehouse departments in Russia and Europe; • Taking control of the shipments and stock resources; • Working with the claims; • Documents circulation in Russia and Europe Accomplishments: decreased stock resources in many regions significantly, increased the value of K-customers purchasing; found and enlisted new customers.
2 Jahre und 2 Monate, Sep. 2005 - Okt. 2007
Translator and personal assistant
Institute of High Current Electronics
• Conducting correspondence in Russian, Chinese and English languages; • Carrying out negotiations in English and Chinese (oral simultaneous and written translation), accompanying foreign delegations; • Search and preparation of the necessary information on international scholarships and conferences on plasma emission field; • Performing duties of the personal assistant of the direct supervisor; • Preparation of custom clearance for equipment shipment.
Ausbildung von Ksenia Polschikova
4 Jahre und 10 Monate, Sep. 2001 - Juni 2006
International Relations
The Tomsk state university
Major Field of studies: international relations, graduated as a Specialist in international relations.
Sprachen
Deutsch
Grundlagen
Englisch
Fließend
Chinesisch
Grundlagen
Russisch
Muttersprache