Mag. Kuat Syrgabaev

Managing the end-to-end procurement process by finding suitablesuppliers, executing requests for proposals and preparing price analyses Negotiation with suppliers and vendors to secure the best deals and pricesfor the business, navigation difficult conversations Reviewing deals, calculating all order costs and evaluating invoices foraccuracy, collaborating with other teams Monitoring of the quote approval process, drafting of contracts taking into account the specifics of the transaction, preparing reports.

Maintain documentation and records in accordance with Good Documentation Practices and applicable regulations Control, finding incorrect information, making corrections, preparing,scanning and printing out all shipping documents including drafts, BOL,certificates, invoices, receipts, certificates of origin,insurance certificate,shipping labels using specific tools, e.g. Zebraprinters, SAP and Meridian Communicating with carriers, shippers, consignees, clients Provision of B2B services to clients

Arrange shipment transportation, including booking space with carriers, negotiating freight rates and coordinating logistics activities Monitor the progress of shipments and provide regularupdates to internal stakeholders and customers Proactively address logistical challenges, such as transportation delays, port congestion or regulatory changes Communication with internal teams, external vendors, freight forwarders,customs brokers and other relevant parties involved in the import/export process

Customer billing support, invoice control, providing options for debt payment, processing adjustments Respond to customer inquiries and provide Tier 1 and Tier 2 technical support via phone, email or live chat Identify, troubleshoot and resolve hardware and software issues, financial support for customers Customer account security, Prevention of fraud activity Ensure accurate and timely documentation of customer interactions, issues and resolutions in the support ticketing system