Laidi Kulla

• Serve as the first point of contact for customers seeking technical assistance for Proprietary applications. • Perform diligent technical work for the implementation and support services related to Banking Applications Support. • Perform functional testing of solutions prior to the delivery to the customer to ensure compliance with specifications. • Coordinate daily work with the team, Oracle Support team and Bank staff related to managed contract services. • Mentor and train junior staff

•Daily operational work involving all bank departments, Bank Accounting, Central Bank Reporting main formats and other International banking communication rules •Understand customer’s needs for new developments or changes in products setup or reporting formats as well as other applications that integrate with Oracle Core Banking System •Troubleshoot and resolve functional issues in Banking System, through understanding and simulating issues, collecting debugs during implementation and/or post-live support

• Plan and coordinate the internal IT operations and IT infrastructure • Perform configuration and maintenance for IT Operations and Security Infrastructure • Run database administration activities

• Update internal systems with financial data • Prepare monthly, quarterly and annual financial reports • Reconcile bank statements • Responds to financial inquiries by gathering, analyzing, summarizing, and interpreting data