Tarique Iqbal

Angestellt, Delivery Head, Tata Consultancy Services

Fähigkeiten und Kenntnisse

Agile Methodologies
Agile Software Development
Business Intelligence (BI)
Analytical Skills
Business Intelligence Tools
Audit Reports
Banking
Business Management
Cloud Development
Business Analysis
Communication
Business Objects
Compliance Monitoring
Business Analytics
Business Strategy
Contract Negotiation
Change Management
Cross-functional Coordination
Business Development
Business Intelligence
Cross-functional Team Leadership
Client Communication
Crystal Reports
Client Delivery
Customer Relationship Management (CRM)
Client Relations
Customer Satisfaction
Cloud Computing
Dashboard
Data Analysis
Delivery Performance
IT Service Management
Data Modeling
Downtime Reduction
Operational Excellence
Leading Meetings
Oracle
ETL
Data Quality
Managed Accounts
Performance Dashboards
Extract, Transform, Load (ETL)
Data Visualization
Management Support
PL/SQL
Data Warehouse Architecture
Healthcare
Microsoft Excel
Problem Solving
Data Warehousing
High Performance Teams
Microsoft Office
Release Management
Project Coordination
Datastage
Informatica
Project Management
Microsoft Power BI
Reliability
DAX
Infrastructure Management
Project Resourcing
Microsoft Project
Report Preparation
DB2
Invoicing
Quality Improvement
OBIEE
Decision Quality
Requirements Analysis
IT Service Delivery
Quality Operations
Operational Enhancements
SAP BI
Securities
SAP BO Admin
Service Delivery Management
SAP BusinessObjects
Service Delivery Optimization
SAP Cloud Platform
Service Desk Management
SAP Delivery Management
Tableau
ServiceNow
SAP Products
Software Development Life Cycle (SDLC)
Team Coordination
Software Project Management
Team Facilitation
Spotfire
Teradata
SQL
Unix
Streamlining Operational Processes

Werdegang

Berufserfahrung von Tarique Iqbal

  • Bis heute 3 Jahre und 1 Monat, seit Sep. 2023

    Service Delivery Manager

    Tata Consultancy Services

  • Bis heute 6 Jahre und 9 Monate, seit Jan. 2020

    Delivery Head

    Tata Consultancy Services

  • Bis heute 6 Jahre und 9 Monate, seit Jan. 2020

    Service Delivery Project Manager

    TATA CONSULTANCY SERVICES (KPMG)

    Managed end-to-end delivery of SAP projects in a multi-vendor environment, achieving 100% on-time delivery and smooth operations. Led presales demos and contract negotiations, securing 3 new contracts and enhancing client relationships. Coordinated cross-functional teams, optimizing processes and team performance for high-quality service. Resolved change requests and critical issues, reducing downtime by 20% and improving service quality. Oversaw reporting, invoicing, and contract-related reports, ensuring

  • Bis heute 19 Jahre und 10 Monate, seit Dez. 2006

    SAP Specialist

    Tata Consultancy Services

    Spearheaded SAP service delivery and operations, achieving 98% SLA compliance and streamlining processes for seamless operations. Orchestrated key projects across Europe, Asia, and US, elevating client satisfaction scores by 25% through superior service and efficient delivery. Cultivated and sustained robust client relationships, ensuring long-term success and contract renewals valued at $10M+. Directed teams of 50+ professionals, enhancing team performance and capacity through effective team communication

  • 2 Jahre, Aug. 2022 - Juli 2024

    SAP BI Operations Manager

    Tata Consultancy Services

  • 4 Jahre und 7 Monate, Jan. 2020 - Juli 2024

    Business Objects Consultant

    KPMG Nederland

  • 17 Jahre und 8 Monate, Dez. 2006 - Juli 2024

    SAP BO Consultant

    Tata Consultancy Services

    Senior SAP BO Consultant

  • 1 Jahr und 1 Monat, Dez. 2018 - Dez. 2019

    SAP BI/BO Technology Lead

    Wavin Nederland

  • 1 Jahr und 2 Monate, Nov. 2018 - Dez. 2019

    Project Manager

    TATA CONSULTANCY SERVICES (Wavin Staff B.V.)

    Drove AMS and project delivery, achieving 95% SLA adherence and optimizing resource allocation for efficient delivery. Led key projects, coordinating teams and monitoring KPIs to ensure high-quality service and smooth operations. Enhanced client relationships through proactive communication and problem-solving, resulting in a 15% increase in client satisfaction. Managed change requests and critical issues, reducing project delays by 18%. Utilized Excel, Jira, and MS Project for project tracking, reporting,

  • 6 Jahre und 5 Monate, Juli 2012 - Nov. 2018

    Infrastructure Manager

    Tata Consultancy Services

    Led Agile transformation and operations, optimizing processes and team performance for reliable delivery. Coordinated MES-BI design and implementation, improving service quality and capacity for data-driven decision-making. Conducted operational meetings and training, enhancing collaboration and team communication. Monitored KPIs and SLAs, ensuring service quality and contract compliance. Fostered a team culture of learning and development, supporting growth opportunities and long-term success.

  • 10 Monate, Jan. 2018 - Okt. 2018

    ANAPLAN - Data Chain Manager

    Tata Steel in Europe

    My current job lets me to dig into every aspect of the Data Chain in TSE related to ANAPLAN. I am responsible for the smooth flow/availability of data into Anaplan as well as the platform availability.

  • 2 Jahre, Dez. 2015 - Nov. 2017

    Tibco Spotfire Consultant

    Tata Steel in Europe

    Designing and Developing Tibco Spotfire Reports for Operational and Analytical reporting Requirements.

  • 3 Jahre und 9 Monate, Aug. 2012 - Apr. 2016

    SAP BO Infra Admin

    Tata Steel in Europe

    Worked as SAP BO Lead designer and SAP BO Landscape Infrastructure Administrator

  • 1 Jahr und 6 Monate, März 2011 - Aug. 2012

    SAP BO Consultant

    Eli Lilly and Company

  • 2 Jahre und 2 Monate, Juni 2010 - Juli 2012

    Business Intelligence Team Lead

    TATA CONSULTANCY SERVICES (Eli Lilly Japan KK)

    Managed BI operations and service delivery, achieving 97% SLA compliance and smooth operations. Coordinated teams and stakeholders, optimizing processes for high-quality service and efficient delivery. Led reporting and invoicing, ensuring contract usage and monthly invoices accuracy. Enhanced client relationships and team performance through effective communication and collaboration. Addressed complex situations and critical issues, demonstrating strong problem-solving and admin skills.

  • 1 Jahr und 7 Monate, Sep. 2009 - März 2011

    SAP BO Consultant

    Nokia

  • 1 Jahr und 2 Monate, Juni 2009 - Juli 2010

    SAP Business Consultant

    TATA CONSULTANCY SERVICES (Nokia)

    Led operational meetings and project delivery, achieving 96% SLA adherence and optimizing team performance. Coordinated with stakeholders to ensure smooth operations and high-quality service. Developed and monitored KPIs, improving service quality and reliability. Managed reporting and invoicing, ensuring contract-related reports and monthly invoices accuracy. Utilized Excel and MS Project for project tracking and admin tasks, demonstrating attention to detail.

  • 1 Jahr und 9 Monate, Sep. 2007 - Mai 2009

    Business Intelligence Team Lead

    TATA CONSULTANCY SERVICES (GE Securities)

    Directed BI team operations, optimizing processes and ensuring efficient delivery of high-quality service. Coordinated team communication and collaboration, enhancing team performance and capacity. Monitored KPIs and SLAs, maintaining service quality and contract compliance. Addressed critical issues and change requests, demonstrating strong problem-solving skills. Managed reporting and invoicing, ensuring accuracy and attention to detail.

  • 9 Monate, Dez. 2006 - Aug. 2007

    SAP Business Consultant

    TATA CONSULTANCY SERVICES (Vodafone Essar)

    Supported operations and service delivery, ensuring smooth operations and high-quality service. Collaborated with teams to optimize processes and enhance service quality. Monitored KPIs and SLAs, maintaining reliability and delivery standards. Utilized Excel and admin skills for reporting and invoicing tasks. Fostered team communication and collaboration for efficient delivery.

  • 2 Jahre und 3 Monate, Okt. 2004 - Dez. 2006

    Business Objects Developer

    Infosys Technologies Ltd (ABN Amro)

    Developed and delivered banking software solutions, ensuring high-quality service and smooth operations. Coordinated with cross-functional teams, optimizing processes and team performance. Monitored KPIs and SLAs, maintaining service quality and contract compliance. Addressed technical issues and change requests, demonstrating strong problem-solving and admin skills. Managed reporting and invoicing, ensuring accuracy and attention to detail.

Sprachen

  • Englisch

    C1 (Fließend)

  • Hindi

    B1-B2 (Gute Kenntnisse)

  • Bengali

    C2 (Verhandlungssicher / Muttersprachlich)

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