
Larisa Zhigalova
Skills
Timeline
Professional experience for Larisa Zhigalova
- Current 2 years and 4 months, since Feb 2024BASF
Senior Customer Service Officer - Refining Catalysts in EMEA
- Coordinate manufacturing, warehousing, and logistics for order fulfillment - Address customer inquiries and resolve issues like non-conformance and returns - Manage complex orders and communicate order status with partners - Produce and monitor monthly sales forecasts in cooperation with Account Management - Monitor customer credit status and resolve account receivables issues for a smooth order process
- Transition of responsibilities from South Africa, Kenya, Nigeria and Zambia to Hub Berlin; - Handling internal and external inquiries - Optimization and standardization of the processes - Invoice verification (Insiders), posting, account clarification reconciliation process and payment run (SAP) - Knowledge transfer - Timely and accurate execution of FRC controls - Identification of potential for improvement/automation in all processes/tools - Onboarding of new colleagues and updating of country specifics
- 6 months, Jun 2019 - Nov 2019
Junior Research Scientist
TU Braunschweig
International Research Internship Program by SE2A Cluster Research topic "The Road towards Electrofuels using E. coli as Biocatalyst" Responsibilities: - Preparation and conducting the bio-electrochemical experiments - Carrying out the analyses (e.g. Gas Chromatography, Spectrometry, SDC-PAGE, YSI) - Bacterial cultivation, work with bioreactor
- 9 months, Jun 2018 - Feb 2019
Course Instructor in Youlbury Center, Oxford
World Organization of the Scout Movement (WOSM)
- Instructed children on outdoor skills and safety - Ensured the safety of all participants during scouting activities and climbing - Conducted climbing activities, teaching proper climbing techniques and equipment usage - Set up and prepared climbing routes and walls
- Processing customers’ applications and consulting clients - Responding promptly to customer inquiries - Preparation of weekly and monthly reports - Control of storage reserves and assist with manufacturing planning
- 3 years, Mar 2015 - Feb 2018
Junior Research Scientist / Laboratory Engineer
State University of Oil and Gas
- Screening of the lipase-producing fungi - Optimizing the culture conditions for production of lipases from fungi - Production of enzymatic biodiesel fuel by using whole-cell biocatalyst - Cultivation of fungi, preparation of the experiments - Write scientific papers and participate in conferences - Conducting demonstrative experiments for students
Educational background for Larisa Zhigalova
- 1 year and 10 months, Sep 2015 - Jun 2017
Master of Science in Chemical Technology and Ecology
Gubkin Russian State University of Oil and Gas
Grade: GPA: 5.0 (scale 5-3, with 5.0 being the highest score, German Grade 1.0) Activities and societies: Member and Head of PR-committee of Gubkin SPE Student Chapter Master's Dissertation: "Synthesis of Surfactants via Biocatalysis Using Fungi"
- 3 years and 10 months, Sep 2011 - Jun 2015
Bachelor of Science in Chemical Technology and Ecology
Gubkin Russian State University of Oil and Gas
Grade: GPA: 4.5 (scale 5-3, with 5.0 being the highest score)Grade: GPA: 4.5 (scale 5-3, with 5.0 being the highest score) Activities and societies: Member and Head of PR-committee of Gubkin SPE Student Chapter Graduation Thesis: "Study of Lipolytic Activity of Biocatalyst Microorganism Cells for Production of Biodiesel"
Languages
English
C1 (Fluent)
Russian
C2 (Expert / native speaker)
German
B1-B2 (Good)
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