Larissa Huck

- Providing continuous guidance and assistance to customers throughout the entirety of the sales or leasing procedure - Determine clients’ needs in order propose property solutions that suit them - Negotiate processes and consult with clients on market conditions, prices, mortgages, legal requirements - Develop networks and cooperate with all stakeholders to ensure a seamless transaction for all parties involved as well as evolving a longterm Client and Business Relationship

- Providing outstanding customer service to all stakeholders throughout the whole EXPO site, including guests, clients and colleagues - Fully understanding and explaining the content, values and wider cultural significants of the German Pavilion - Assistance for queries and managing queues - Assisting people of determination and with special needs to explore the Exhibition - Meeting and greeting guests, able to assist queries, hosting tours and educational school workshops

- Reception and customer care - Office management, preparation and follow-up of customer appointments, management of meeting rooms, team meetings and minuting - Compilation of Exposés - Coordinating schedules of Agents - Planning; purchasing and management of consumables and office supplies - Preparing Social Media Posts and Stories as advertisement on Social Media Channels etc.

- Coordination of events with customers and efficient sales of event spaces and banqueting rooms - Preparation of proposals and contracts - Creating internal function sheets - Coordination and communication with the relevant departments - Conducting In-House Site Inspections as well as Sales Calls - Adherence to existing banquet sales and quality standards of Marriott International