Laura Merino
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Laura Merino
Business Development Marketing Social Media Community manager Sales CRM Sales training Google Analytics
- 10 months, Jun 2012 - Mar 2013
Management Supervisor
Zingara swimmwear
Exhibition and merchandising Sales and customer service. Inventories, goods control. Human resources managment, support and training.
- 5 months, Jan 2012 - May 2012
Sales representative
Olympus Tours
Customer service. Sales of tours and excursions in the Riviera Maya. Cordination of arrival and departure of guests.
- 1 year and 1 month, Nov 2010 - Nov 2011
Manager, Marketing & Business Development
Soccer Magazine "Futbol al límite"
Public Relations Coordination of events Sales (Customer Prospecting, Client-Management) Advertising Training of staff in sales and service
- 1 year and 10 months, Dec 2008 - Sep 2010
Restaurant Supervisor (F&B)
Hotel Catalonia Royal Tulum
Restaurant supervisor Management and supervision of staff in specialty Restaurants Training of employees with regard to standards in dealing with custumers and customer service of the hotel chain
- 6 months, Jul 2008 - Dec 2008
Sales
Hotel Viva Wyndham Maya
Telemarketing Sales
- 1 year and 5 months, Feb 2007 - Jun 2008
Public Relations
AFASLP (SLP Amateur Football Association)
Responsible for Corporate Communications and Public relations Coordination of events Service and customer care
- 7 months, Jul 2006 - Jan 2007
Marketing
Victorino´s (Woman´s clothing in wholesale)
Design and implementation of the strategy for managing customer relationships ( Customer Relationship Management) . Based on these data, a database for customer segmentation has been developed. Training of employees of the company with regard to customer service and CRM philosophy
- 3 months, May 2006 - Jul 2006
Marketing Intern
RAMPE S.A. de C.V. (RTA furmiture manufacturer)
Diagnostic analysis of the company Analysis of product inventory and stock rotation Development of control formats for shipping
Ausbildung von Laura Merino
- 5 years and 5 months, Aug 2002 - Dec 2007
Universitätsabschluss im Internationalen Marketing
Universidad Politécnica de San Luis Potosí
International Marketing Business development Economics Digital Marketing
Sprachen
Spanish
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
German
A1-A2 (Grundkenntnisse)
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