Laura Peters

Twilio is the world's leading cloud communications platform (NYSE: TWLO), whose APIs are powering the future of customer engagement for over 172,000 companies and 8 million developers globally. Twilio is transforming the way in which companies communicate with their customers through omni-channel messaging (WhatsApp, SMS, MMS, Chat, Facebook Messenger), IoT/Wireless, voice, video and contact centre (Twilio Flex).

As part of the customer team for the DACH region with focus on small and medium- sized businesses, I am the first point of contact for companies that are looking for a strategic partner in their digitalisation journey and want to become a customer-centric company.

Business Development Associate, Marketing Cloud

Student Employee in Marketing and Communication: - monthly newsletter (extern) - monthly newsletter (intern) - survey-planning and development - content-update in CMS - accounting-support - coordination of distribution of marketing products Werkstudentin Marketing und Kommunikation: - Externer monatlicher Newsletter - interner monatlicher Mitarbeiter-Newsletter - Umfragenbetreuung - Contentpflege im CMS - Rechnungsbetreuung - Koordination und Versand vertriebsunterstützender Produkte

Werkstudentin in der PR überwiegend für die Dokumentation. Working Student for Public Relations and Communication, particularly for the documentation.

Working Student Eventmanagement - Research - database care - customer care - workshop care - project planning and organization Werkstudentin im Bereich Veranstaltungskoordination. - Recherchetätigkeiten - Datenbankpflege - Kundenbetreuung - Seminarbetreuung - Projektorganisation - Projektplanung

Internship in PR Agency. Part of the Beauty-Team, working for clients like Beiersdorf. - database-care - creating content - research - contacting journalists after press release - customer care - creating service texts and press releases - Interviews - PR-Reports and Clippings, documentation

Aushilfe im Rahmen der Volkszählung 2011/ Zensus 2011 - Datenbankpflege - Kundenkontakt - Umgang mit sensiblen Informationen

Understand negotiation dynamics and how to prepare for uncertainty Learn to craft agile strategy and be quick on your feet in changing circumstances Secure maximum value for your organization and yourself Reflect on personal behaviors and refine your approach to be more effective

Medienökonomie, Nebenfächer: Betriebswirtschaftslehre, Psychologie

Medien und Kommunikation, Kulturorganisation