Lena Gessel

• First-Level-Support of SAP FI/CO/MM/HR, Invoice Management, Metro Data Warehouse (MDW) • Analyzed and solved problems coming from business side independently and with the support team • Checked data integrity on regular and ad hoc basis, that ensure 100% of data quality in systems • Helped business effectively analyze and process Big Data by means of reporting solutions • Collaborated closely with Second-Level-Support colleagues (Germany, Rumania, India)

• Integrated into the business all necessary security policies and standards in controlled manner and fully documented according to Company standards • Updated and implemented County Risk Management Plan, that covered all business processes • Collaborated closely with support teams (Russia, Hungary, India, UK) • Performed full backup functions of Business Information Security Officer and Internal Control Unit Head

• Developed, implemented and maintained software packages for processing statistical data (by means of FoxPro, Visual FoxPro); • Successfully carried out and implemented independently the project within National Program of Rural Territories’ Development in Kazakhstan; • Trained business colleagues in a new approach of receiving and analysis of statistical data; • Supported and consulted regional offices of National Statistical Agency.

• Website and logo were designed and implemented; • Students and pensioners were trained in basic knowledge about nets and working in Internet.

Courses on German language and culture. Examination of German language proficiency required for admission to universities (DSH-2)

Specializing in Neural Networks and Information Security. Dissertation: Branch Data collecting and processing software Engineering

Mathematician Specialist in Information Systems in Business