Leticia Santos

Ensured the stability and reliability of web and mobile applications for Empower, a financial advisory platform with 2.8M users, through rigorous testing and quality assurance processes during weekly deployments; Defined test strategies and implemented Zephyr for JIRA to streamline the definition, execution, and monitoring of tests; Conducted functional and regression testing, and designed and executed API tests;

Led pre-release validation, improving test phases and product reliability, reducing critical failures in 20%; Designed and conducted performance testing with JMeter to ensure system stability and efficiency; Participated in the entire testing lifecycle from test plan creation to bug tracking and resolution using JIRA, prioritizing and selecting test cases to meet functional requirements and deadlines for mobile and web applications.

Acted as a full-stack developer in a payroll loans start-up environment using Ruby on Rails, React, Postgres, Heroku, and AWS; Communicated effectively with the stakeholders, ensuring clear understanding of project goals; Analyzed requirements and contributed to the definition of testing strategies with CI/CD pipeline.