Lilia Slavova

• Perform system requirement analyses and develop system and subsystem interface specifications; • Evaluate third party vendor capabilities, products and services; • Create use cases, process descriptions, functional requirements; • Participate in writing new business proposals; • Responsible for task management, meeting project deadlines, risk identification, progress reporting etc.; • Participated in company’s project management lifecycle procedures development.

• Implemented a test management system /TestLink/ as a test management tool to be used in the company; • Instituted a bug tracking system /Mantis/ in the QA department's work; • Designed and introduced a ticket tracking system /custom development/and created procedures for its usage in order to improve quality of services as well as detailed reporting of support department’s work; • Led PCI-DSS validation project tests for the company /a key project for the company's market development/