Dr. Liliia Patierikina

Steering function in the retail collections area across the Group; Establishment of proactive NPL prevention strategy / business process optimization; Collection/recovery of ~40% of NPLs without Sale; Closed over 300+ findings from different regulatory bodies: ECB / EBA / Audit; Lead initiatives and supported their implementation with the maximization of business benefits; Development and implementation of incentive scheme across the Group; Establishment of the digital lending & collection process setup

Planning & setting strategic directions, monitoring and controlling the whole chain of collection business processes; Responsible for collection efficiency with minimization of total NPL volume; Development of effective collections strategies, business processes, monitoring and further maintenance steps; Direct cooperation with Management Board / B-1 / B-2 across the Group; Implementation and monitoring of debt collections management system and further adaptation to current needs

Managing call center and collections teams in 25 regions of Ukraine; Projects initiation / preparation / launch / control; Development, monitoring and improvement of collection strategy; Business processes optimization with costs minimization; Reporting function directly to the Board Level

Data description and preparation; Modeling, scorecard development and testing; Application, behavioral, collection scorecards development; Reports development / analysis and research

Data description and preparation; Modeling, scorecard development and testing; Application, behavioral, collection scorecards development; Reports development / analysis and research

The topic of research: "Economic security management in commercial banks with using scoring systems"