Linda Mokwe

- Redesigned legacy software to include predictive search and responsiveness with a focus on users' jobs to be done, and content accessibility. - Conducted and analyzed user interviews, user diaries, and usability tests to create unique user experiences and interactions. - Collaborated with developers, product owners, and scrum masters in an agile setup - Collaborated with other designers to create design guidelines and corporate identity across the company products portfolio

- Developed responsive web application (HTML5, CSS3, Javascript, MySQL 8.0) - Conducted workshop and user research for product innovation and development (Workshop, Survey, JTBD, VPC) - Created information architecture and low to high-fidelity prototypes

- Created Wireframes, paper-based prototypes as well as clickable prototypes (mobile and desktop, hardware prototype) - Worked closely with the lead UX Researcher to detect/solve usability problems and to improve end-to-end user experience - Developed presentation and moderation skills.

- GSM and WiMax Networks Monitoring, - Alerts creation and incidents reporting - Leased Line customers complaints processing

- GSM and WiMax Networks Monitoring, - Alerts creation and incidents reporting - Leased Line customers complaints processing

Design Interactive System , User Centered Design, Object Oriented Software Construction, Data Communication and Internet Technology

Mobile Radio Network Telecommunication (GSM, Wifi)