Linlin Chen

- Develop the Eat Happy loyalty progrom - Coordinate with in-house and external developer teams to create a mobile app - Drive the adoption and utilization of customer data platform in Austria, Germany, and Italy, together with colleagues from marketing, sales, operations, expansion, and data science. - Oversee the development of Power BI dashboards for everyday use by operations and supply chain teams, for the 1200+ shops in Germany and abroad.

Supported a team of 40 machine learning and data engineers across 10 timezones to deliver a feasible AI solution in 2.5 months. The project focuses on using NLP to identify biases in online publications. Omdena is a global platform bridging mission-driven organizations with AI engineers, data scientists, and domain experts from diverse backgrounds to solve real-world problems.

• Contributed to market entry and growth strategies of 13 New Zealand companies in 8 European markets through quantitative and qualitative market and channel analysis • Researched industry trends and sales channels in F&B, AgriTech, and tech industries in Europe • Managed project outsourcing to ensure on-time delivery of quality market insights • Training in business acumen, marketing and sales strategies, digital (influencer) marketing, web analysis (SimilarWeb), and geospatial analysis

• Researched COVID-19 national and subnational policies in China, Sri Lanka and United States • Coordinated 15 research assistants across 6 time zones as country manager for the China team • Conducted training and team building sessions to ensure high data quality and team morale The CoronaNet Research project is an international effort to track government responses to the COVID-19 pandemic. Check out links below for the latest project update. https://twitter.com/coronanet_org

• Conducted remote training sessions for China team's market analysis • Supported annual market intelligence update • Up to 15hr/wk of freelance work during full-time master studies and semester abroad

• Created market and competitor analysis to support sales campaigns and product development • Trained global sales teams in generating insights from market intelligence database • Assisted in scoping and defining requirements for a global sales performance dashboard in Salesforce Einstein Analytics to ensure buy-in from multiple stakeholders in sales and finance

• Analyzed E-mobility market in China and advised the executive board on risks and opportunities associated with consumer behavior, regulatory regimes, and local supply chain • Performed market and competitor analysis to support decision making at business units • Assisted in conducting future mobility workshops and organization culture analysis

• Designed an automatic value stream mapping tool for operational excellence • Collaborated with logistics, operations, SAP, and industrial engineering teams to develop requirements for the database and visualization features

Public Policy in Practice • Environmental Governance • Rural Informatics • Information Economy

AI Theory and Practice • Political Data Science • Applied Deep Learning (NLP) • Technology Governance

2 exchange semesters - operations research, information management, supply chain management

Operations Research, Supply Chain Management, Organizational Behavior, Information System Analysis and Design, German Language

Double degree program for B.Sc. in Mechanical Engineering with Energy & Environment specialization + B.A. in International Relations Transferred to University of Waterloo after second year