Linnea Cloete

Certified Quality Manager with 25+ years’ experience delivering short and long-term results in alignment with corporate objectives in international organisations with more than 10 years in senior management. Experienced at leading and engaging teams. Reporting to the Global Quality Director, leading a team of 5 quality experts accountable for the quality and legal compliance as market placer of around 22 000 common sourced Non-Food SKUs for 26 countries.

Senior management leadership position leading a team of 9 quality assurance (QA) members, dotted-line reporting of decentralised plant and site based quality resources across all global sites and 6 SHEQ compliance internal auditors and continuous improvement specialists. Reporting to the executive committee (EC) and technology and compliance director. Drive QA by setting quality strategy and maintaining an ISO 9001 compliant Quality Management System (QMS) across 87 sites in 25 countries and 4000 people.

Optimised product group profitability through the development and implementation of strategic product group strategies. Ensured company continued operations, while meeting short-term and future operational expenses and debts via capital management of stock management of finished goods. Improved customer satisfaction and minimised future issues by performing complaint investigations and closures and then reporting performance to senior management.

Led a team of 8 chemical specialists to facilitate rapid market deployment through the industrialisation of new products developed by research and development within the ISO 9001 framework. Constructed and executed a divisional strategy in alignment with corporate objectives. Oversaw the new product introduction process. Ensured compliance with regulations and new market penetrations meeting highly regulated industry demands.

Managed a team of 3 marketing and communication specialists, including HR and budgetary functions. Increased global brand awareness by designing a marketing and communications strategy and distributing corporate clothing and marketing collateral at marketing events. Ensured the divisional strategy aligned with objectives. Compiled and submitted board papers for shareholders and reported progress.

Senior product manager leadeing a team of 5 product managers responsible for the full portfolio of products in the AEL catalogue. Managed the project management of all new product introductions with manufacturing, R&D and sales department. Prepared and maintained the product catalogue and product website. Identified all spare capacity in the manufacturing environment for potential sales. Ensured product startegies aligned with corporate strategies and that all products were market segment suitable.

Dissertation topic: The Impact of the 2014 Restructuring on AEL Hearts and Minds - a Climate Assessment

Product management E-commerce