Ing. Lionel Kamaha

IT-Support PC-Pool Updates Presence and on-site support Performed diagnostic and troubleshooting of fifty (50) Computer Lab equipments and maintained equipments inventory lists Handled administrative tasks for the Computer Lab Supported creation of the eHealth LAB by researching suitable technologies, medical devices and software and procurement

Independently analyzed feature performances and other data, such as multivariate testing, then made recommendation to the department Examined product and health professionals opinions to suggest improvement to product user interfaces (UI), user experience (UX) and workflows Evaluated the performance of products and features against goals and developed recommendations for improvement Produced a Master Thesis report

Conducted primary research into the project topic and added a 41 articles to the Zotero group project database

Generated information architecture graphs, user journey flows, product research (benchmarking), user research, user testing, wireframing with pencil App and figma Produced conceptual design of product user Interfaces (UI) based on user experience (UX) Received a training on Medical devices Law and regulation (MedizinProdukteberater nach § 31 Medizinproduktegesetz) Collaborated with marketing to produce french version of product manuals and presentations

Configured and installed hardware, software, printers and wireless devices Troubleshooted hardware failures and perform repairs/upgrades. Will be trained by senior IT Manager to use Active Directory and networking concepts to troubleshoot issues as needed Supported IT Manager in reporting needs and projects when needed Assisted with any IT or computer issues users experience in their day-to-day operations

Medical Informatics. eHealth and Telemedicine . Standards, Terminology and Classification in Medicine. Evidence-based Medicine . Medical Documentation Systems and Case Study Hospital Information Systems. eHealth Application Systems. Data Security and Data Protection.

Software Engineering. Mark-Up Language Applications & Database System Management. Object-Oriented Programming & Object Modelling Techniques. Operating Systems & Human-Computer Interaction. Networking and Data Communication & Client-Server Architecture.

Management Information System & Advanced Software Engineering. Software Project Management & Advanced Research and Development. Bachelor Thesis: Development of a Sign Word Recognizance Android Application for Visually Impaired People)