Lionel Whiteley

Working until redundancy on 31/12/2008 as Operations Support Manager at StarCite GmbH, Dusseldorf, Germany, European Headquarters of the largest on-demand global meetings management company StarCite, Inc., Philadelphia, PA, USA. StarCite brings together buyers and suppliers of meeting-related services delivering value through world class technology and services to both audiences. Experience of working with global corporate clients: • Managing global events and meetings, using online registration tools...

- Run the help desk supporting 700 event professionals. - Provided bespoke training, ran events and built attendee registration Websites - Management/Administration of the company Web site - Setting up test environments for demonstrating the product - Presenting and demonstrating to customers - Contributed ideas to the company development plan - Creation of bespoke solution to a global bank to provide for the annual induction of 1000 graduates, and summer holiday stay in touch system

Delivered training programmes for national awarding bodies, covering: Integrated Business Technology Level 3 Access database Excel spreadsheets Word documents Power Point presentations Web page design HTML Participated in: Departmental team meetings, course development, designing learning materials and resources. Running exams and submitting papers to awarding bodies.