Lisa Fistarol

Basierend auf meiner Leidenschaft zur Tortendekoration gründete ich "Madame Sparkle" im September 2018. Als international ausgezeichnete Tortenkünstlerin biete ich hochklassige Dekorationserlebnisse für Torten- und Cupcakedekoration.

- Aufbau und Betreuung eines konsistenten Workflows zur Vereinigung verschiedener Abteilungen und eingegliederten Firmen - Drehpunkt der Koordination einer firmenweiten technischen System- und Prozessumstellung mit Profitvorsage in Mio-Höhe - Abwicklung des täglichen Geschäfts und der Aufgabenplanung mit einer Einsparung einer 0,5 FTE-Einheit - Mittelpunkt der Stakeholder-Kommunikation - Koordinieren eines Portfolioprojekts zur Inklusion eines externen Partners mit Beitrag zum Firmenprofit in Mio-Höhe

- Raised Reg2Pay with ingame planning of ingame events, sales, and offer optimization by 1,5% - Lifted Short Term Retention through tutorial and technical improvements by 10% - Implemented new features in collaboration with the Game Design Team - Focal Point of communication between Marketing and Game Team during 3 Soft Launch Waves - Release Planning - Management of Quality Assurance - Competitor Analysis

- Led strategic roadmap and release planning for 2 sprint teams in the size of 12 people - Evaluated performance KPIs and initiated ingame feature changes - Increased Hard Currency Out with feature implementation by 27% - Optimized QA workflow and bug solving process strategy that saved 1 FTE - Focal point of communication between PR, and Community Management during Global Launch from "Legends of Honor"​ web version) - Strategic Roadmapping, Release Planning

- Led process of developer server integration into Gamigo System to ease data usage - Increased revenue with ingame content, event, and sales planning by 11% - Initiated increase of user satisfaction through Customer Management collaboration by 34%

- Responsibility for own department organization and goods assortment - Managing customer service and cash support in christmas peak times by 20 seconds per customer

- Organized marketing campaign to increase brand awareness and dedication at CeBIT (biggest annual technology fair in Germany) - Analyzed effectiveness of Social Media brand campaigns to improve ongoing projects

- Planned and designed marketing concepts and material for the company and its clients - Translation and International Communication Manager

- Performed illustration, design and animation of items for browser and mobile games - Taught English to Professionals and Management

- Computerspiele, - interkulturelle Kommunikation - Marketing - Projektmanagement

- Computerspiele, - soziale Netzwerke, - interkulturelle Kommunikation - interkulturelles Marketing