Lisa Kirsten

Development & negotiation of strategic partnerships (UK, NL, GER) Strategic planning & execution to drive growth Relationship management through effective communication Optimization of workflows to increase scalability Standardization of best practices for stakeholders Implementation of automation & digital solutions Project management & cross-functional coordination for successful execution

Operational Excellence: Optimization, automation & digitization of business processes, KPI tracking & improvement Customer Management: Built and led a high-performing team to scale customer relationships Cross-Functional Collaboration: Worked with Sales, Product & Marketing to improve the customer journey Strategy & Growth: Scaled via technology & OKRs Team Leadership: Led and developed teams successfully

Building and managing a new product (low-tax broker) in coordination with Product, Legal, Finance and Marketing. Creation of new processes and their continuous optimization Build new partnerships Customer communication Optimization of existing processes

customer onboarding and support Participation in projects for process optimization and product launch responsibilities for own project components Maintaining business relationships with external partners

Verbesserung interner Abläufe Projektmanagement Faktura- und Mahnwesen Kundenkommunikation

Organisation, Planung, Unternehmensführung, Personalführung