Lola khakimova

Customer Service standards set by Chalhoub Group and by the brand Achieve the sales target by using  advanced sales techniques and product knowledge Focus on selling and up selling Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation Implement all merchandising as per the brand’s visual merchandising guidelines

• Advise customers and clients in making fashion decisions. • Fulfill the customer’s needs and help the store sell additional merchandise, increasing overall customer satisfaction and company profit. • Stay up-to-date with marketplace trends and current fashions while maintaining a timeless knowledge of fashion principles. • Secure and grow own client base. • Participate in sales training and programs to enhance sales skills.

• Present sales, revenue and expenses reports and realistic forecasts to the management team. • Achieve growth and hit sales targets by managing the sales team. • Manage recruiting, objectives setting, coaching and performance monitoring of sales representatives. • Order, manage and take out the stock. • Involve in merchandise display and arrange size, brand, and style-wise. • Train new employees in proper ordering and merchandising procedures.

• Achieve sales target by using sales techniques and product knowledge. • Participate in event marketing and assist in content creation. • Be an opinion leader in his/her community. • Predict future sales, while controlling the stock. • Provide feedback and insight on new products/services.