Lorena Andrade

Responsible of successfully manage the pipeline across multiple accounts while empowering the sales team to exceed sales goals. Responsible of co-creating, implementing and evaluating the communications, branding and public relations strategy growing a reputable presence of the brands. Skills: Business Communication, Sales Management, Negotiation.

Responsible to interview and support the hiring process of new personal, coach and counsel HR to achieve School academic standards. Responsible of planning and executing strategic initiatives to achieve economic growth through Funding programs. Responsible of evaluating, negotiating and implementing new academic Technology solutions. Skills: Coaching, Business Development, SaaS Negotiation.

Responsible of supervising the team of CSR to maximize the department effectiveness by determining and solving all training and process improvement needs. Responsible of monitoring and maintaining all department KPIs for business analysis and forecasting. Skills: Leadership, Training, KPIs controlling.

Responsible of resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem, expediting correction or adjustment; following up to ensure resolution. Skills: Active listening, Problem Solving, Customer Service.