
Lorena DC
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Lorena DC
- Bis heute 11 Jahre und 4 Monate, seit 2015
Customer Service Specialist
Yara AB
• Communicate through e-mail, telephone in several languages: French, English, Dutch, Portuguese, Spanish, Italian, Danish and eventually Swedish and German • Process orders, invoices, credit notes, etc. in SAP • Report clients, orders, deliveries, etc. in SAP and Excel • Manage deliveries, changes, etc. with other companies • Control processes orders to payments • Coordinate the third parts involved: factories, clients, logistics, etc. • Inform and update stakeholders on clients and sales
- 2015 - 2015
Tourist guide
SMS International Shore Operations
• Disney Cruise Line o Tour guide in English through the streets of Copenhagen o Assistance of customers at the port of Copenhagen • Norwegian Cruise Line o Inform and assist customers o Sales assistant
- 2015 - 2015
French and Spanish Tourist guide
European Cruise Service
• Transfer of tourists • Tourist guide in French and Spanish through the streets of Lund, Malmö and Copenhagen
- 2014 - 2014
Tourist Guide
Strömma
- Control and assistance of the customers - Guiding through the canals of Copenhagen in different languages, mainly Danish, English and Italian and eventually in French, Spanish and Dutch.
- 2013 - 2013
Conference assistant for the guests of Trends in Medical Mycology
Internacional Conference Services
• Inform guests about the conferences and the services covered • Assist guests and speakers during the conferences • Prepare the conference halls with the suitable information and devices
- 2010 - 2013
Ground assistant
Borealis Destination Management (Today: Via Hansa & Borealis)
• Inform customers of Costa Crociere during they stay in Copenhagen in six different languages: English, French, Italian, German, Spanish, Portuguese • Assist in the embarkation procedures: passport control, documentation and other task related to the boarding • Report about the incidences of the day • Manage customers and solving urgent problems regarding customers as well as crew
- 2010 - 2011
Spanish Teacher
FOF
• Organise courses for beginners and intermediate students of Spanish • Develop of a study program for beginners and intermediate students • Correct and create follow-up work for the students • Find the right materials and exercises for the students
- 2009 - 2009
Transcriptor and Subtitler
Upfront Films ApS
• Transcribe Spanish interviews in documentaries about Colombian politicians • Translate into English and subtitle the same material
- 2000 - 2008
Translator and Proofreader
Noorderlicht Vertaalbureau B.V.
• Translate all kind of documents: legal documents, technical reports, ads, books, language courses, articles, subtitles and other texts • Translate from Italian, English and Dutch into Spanish • Proofread documents
- 2004 - 2006
Lexicographer
Linguistic Systems B.V.
• Edit of words and expressions for a multilingual dictionary • Find related Spanish words and collocations with entries in Dutch, Italian, English, German and French • Make cross-references among Spanish words
• Translate books and other publications from Dutch and English into Spanish • Proofread documents • Edit Spanish texts
- 2005 - 2005
Technical translator
VDH Products B.V.
• Translate manuals • Translate technical descriptions • Translate from Dutch/English into Spanish • Translate from Dutch/English into French
- 2002 - 2002
French data -analyst
Exxon mobile - Gasunie
• Classify several French contracts of energy suppliers • Fill in database with relevant information about French contracts • Adapt the database to include all the necessary data
- 2001 - 2002
Callcenter Agent
SNT Nederland B.V.
• Inform in French and Spanish to possible contestants about an online Chess Competition • Inquire Italian and French customers about the quality of specific radiological products
- 2001 - 2002
Interpreter/Translator
Atlanta Office Products B.V. (today: Jalema B.V.)
• Assist two companies: Atlanta B.V. and Castagnoli Form Consulta in Italian and Dutch to improve their cooperation • Translate reports about the activities and the results of this cooperation • Translate a manual from English and German into Dutch This company has been bought by Jalema B.V.
- 2001 - 2001
Spanish Teacher
Rijksuniversiteit Groningen
• Organise a Spanish intensive course for Dutch students who had to go on a study travel to Argentina • Find resources and material for the course • Teach Argentinian Spanish
- 2001 - 2001
Interpreter/Translator
SAPA Aluminium profile B.V. (today Hydro Extrusion B.V.)
• Assist in French and Dutch SAPA France and its subsidiary company in the Netherlands for a better cooperation • Translate of the reports regarding possible improvements to implement in the Dutch subsidiary
Experienced Multilingual Service Provider
Dream Job
- Solve communication problems: misunderstandings - Improve quality of communication in writing and verbally - Improve relation with clients and staff - Boost productivity through improving work sphere.
Ausbildung von Lorena DC
- 10 Monate, Sep. 2006 - Juni 2007
Roman and Scandinavian languages and literatures
Københavns Universitet
Cirius Scholarship
- 1 Jahr und 10 Monate, Sep. 1999 - Juni 2001
French language and literature
Rijksuniversiteit Groningen
Erasmus Scholarship ----- Italian Language and Literature - German Language and Literature
- 1999 - 1999
Course in Portuguese language, literature and culture
Universidade de Évora
Istituto Camões Scholarship
- 10 Monate, Sep. 1998 - Juni 1999
Modern languages and literatures
Universite Libre de Bruxelles
Erasmus Scholarship ---- Dutch Language - French language - German Language and Literature - Italian Literature
- 1 Jahr und 6 Monate, Jan. 1998 - Juni 1999
Portuguese Language
Vrije Universiteit Brussel
Erasmus Scholarship
- 1998 - 1998
Leopardi's literature
UB - Universitat de Girona - Universitat Autònoma de Barcelona
Analysis of the writings and life of Giacomo Leopardi
- 1996 - 1996
Wallon Literature
Universitat de Barcelona
Belgian literature in French
- 5 Jahre und 10 Monate, Sep. 1995 - Juni 2001
French language and culture
Universitat de Barcelona
- Portuguese language - Italian Language - Dutch Language - German Language - French Language - French Literature - General Linguistics - Italian Literature - Ancient Greek - Latin - Galician Literature - Galician Language - Literary Analysis - Text Analysis
Sprachen
Englisch
C1 (Fließend)
Französisch
C1 (Fließend)
Niederländisch
C1 (Fließend)
Italienisch
C1 (Fließend)
Spanisch
C2 (Verhandlungssicher / Muttersprachlich)
Portugiesisch
C1 (Fließend)
Schwedisch
B1-B2 (Gute Kenntnisse)
Dänisch
C1 (Fließend)
Deutsch
B1-B2 (Gute Kenntnisse)
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