Lorena DC

Experienced Multilingual Service Provider, Dream Job
Malmö, Schweden

Fähigkeiten und Kenntnisse

Translation and Interpretation
Proofreading
Language teaching
Linguistics
Communication
Intercultural Communication
CAT Tools
Intellectual Curiosity
Foreign Languages
Ubuntu
Linux
Workflow Optimisation
Philology
Teamwork
Writing Skills
Academic Writing
SAP
OmegaT
Poedit
Language Localisation
Search Engine Optimization (SEO)
Customer Care
Administration
ESL
Multilingualism
Copywriting
CPE
English Language
French Language
Italian Language
Spanish Language
Portuguese Language
Dutch language
Danish Language
Swedish language
Romanistics
Translation
Productivity Suite
MS Office
MS Word
MS - Excel
LibreOffice
LibreOffice Writer
LibreOffice Calc
OpenOffice
Basic HTML
Spanish Native Speaker

Werdegang

Berufserfahrung von Lorena DC

  • Bis heute 11 Jahre und 4 Monate, seit 2015

    Customer Service Specialist

    Yara AB

    • Communicate through e-mail, telephone in several languages: French, English, Dutch, Portuguese, Spanish, Italian, Danish and eventually Swedish and German • Process orders, invoices, credit notes, etc. in SAP • Report clients, orders, deliveries, etc. in SAP and Excel • Manage deliveries, changes, etc. with other companies • Control processes orders to payments • Coordinate the third parts involved: factories, clients, logistics, etc. • Inform and update stakeholders on clients and sales

  • 2015 - 2015

    Tourist guide

    SMS International Shore Operations

    • Disney Cruise Line o Tour guide in English through the streets of Copenhagen o Assistance of customers at the port of Copenhagen • Norwegian Cruise Line o Inform and assist customers o Sales assistant

  • 2015 - 2015

    French and Spanish Tourist guide

    European Cruise Service

    • Transfer of tourists • Tourist guide in French and Spanish through the streets of Lund, Malmö and Copenhagen

  • 2014 - 2014

    Tourist Guide

    Strömma

    - Control and assistance of the customers - Guiding through the canals of Copenhagen in different languages, mainly Danish, English and Italian and eventually in French, Spanish and Dutch.

  • 2013 - 2013

    Conference assistant for the guests of Trends in Medical Mycology

    Internacional Conference Services

    • Inform guests about the conferences and the services covered • Assist guests and speakers during the conferences • Prepare the conference halls with the suitable information and devices

  • 2010 - 2013

    Ground assistant

    Borealis Destination Management (Today: Via Hansa & Borealis)

    • Inform customers of Costa Crociere during they stay in Copenhagen in six different languages: English, French, Italian, German, Spanish, Portuguese • Assist in the embarkation procedures: passport control, documentation and other task related to the boarding • Report about the incidences of the day • Manage customers and solving urgent problems regarding customers as well as crew

  • 2010 - 2011

    Spanish Teacher

    FOF

    • Organise courses for beginners and intermediate students of Spanish • Develop of a study program for beginners and intermediate students • Correct and create follow-up work for the students • Find the right materials and exercises for the students

  • 2009 - 2009

    Transcriptor and Subtitler

    Upfront Films ApS

    • Transcribe Spanish interviews in documentaries about Colombian politicians • Translate into English and subtitle the same material

  • 2000 - 2008

    Translator and Proofreader

    Noorderlicht Vertaalbureau B.V.

    • Translate all kind of documents: legal documents, technical reports, ads, books, language courses, articles, subtitles and other texts • Translate from Italian, English and Dutch into Spanish • Proofread documents

  • 2004 - 2006

    Lexicographer

    Linguistic Systems B.V.

    • Edit of words and expressions for a multilingual dictionary • Find related Spanish words and collocations with entries in Dutch, Italian, English, German and French • Make cross-references among Spanish words

  • 2003 - 2006

    Translator and proofreader

    Textcase

    • Translate books and other publications from Dutch and English into Spanish • Proofread documents • Edit Spanish texts

  • 2005 - 2005

    Technical translator

    VDH Products B.V.

    • Translate manuals • Translate technical descriptions • Translate from Dutch/English into Spanish • Translate from Dutch/English into French

  • 2002 - 2002

    French data -analyst

    Exxon mobile - Gasunie

    • Classify several French contracts of energy suppliers • Fill in database with relevant information about French contracts • Adapt the database to include all the necessary data

  • 2001 - 2002

    Callcenter Agent

    SNT Nederland B.V.

    • Inform in French and Spanish to possible contestants about an online Chess Competition • Inquire Italian and French customers about the quality of specific radiological products

  • 2001 - 2002

    Interpreter/Translator

    Atlanta Office Products B.V. (today: Jalema B.V.)

    • Assist two companies: Atlanta B.V. and Castagnoli Form Consulta in Italian and Dutch to improve their cooperation • Translate reports about the activities and the results of this cooperation • Translate a manual from English and German into Dutch This company has been bought by Jalema B.V.

  • 2001 - 2001

    Spanish Teacher

    Rijksuniversiteit Groningen

    • Organise a Spanish intensive course for Dutch students who had to go on a study travel to Argentina • Find resources and material for the course • Teach Argentinian Spanish

  • 2001 - 2001

    Interpreter/Translator

    SAPA Aluminium profile B.V. (today Hydro Extrusion B.V.)

    • Assist in French and Dutch SAPA France and its subsidiary company in the Netherlands for a better cooperation • Translate of the reports regarding possible improvements to implement in the Dutch subsidiary

  • Experienced Multilingual Service Provider

    Dream Job

    - Solve communication problems: misunderstandings - Improve quality of communication in writing and verbally - Improve relation with clients and staff - Boost productivity through improving work sphere.

Ausbildung von Lorena DC

  • 10 Monate, Sep. 2006 - Juni 2007

    Roman and Scandinavian languages and literatures

    Københavns Universitet

    Cirius Scholarship

  • 1 Jahr und 10 Monate, Sep. 1999 - Juni 2001

    French language and literature

    Rijksuniversiteit Groningen

    Erasmus Scholarship ----- Italian Language and Literature - German Language and Literature

  • 1999 - 1999

    Course in Portuguese language, literature and culture

    Universidade de Évora

    Istituto Camões Scholarship

  • 10 Monate, Sep. 1998 - Juni 1999

    Modern languages and literatures

    Universite Libre de Bruxelles

    Erasmus Scholarship ---- Dutch Language - French language - German Language and Literature - Italian Literature

  • 1 Jahr und 6 Monate, Jan. 1998 - Juni 1999

    Portuguese Language

    Vrije Universiteit Brussel

    Erasmus Scholarship

  • 1998 - 1998

    Leopardi's literature

    UB - Universitat de Girona - Universitat Autònoma de Barcelona

    Analysis of the writings and life of Giacomo Leopardi

  • 1996 - 1996

    Wallon Literature

    Universitat de Barcelona

    Belgian literature in French

  • 5 Jahre und 10 Monate, Sep. 1995 - Juni 2001

    French language and culture

    Universitat de Barcelona

    - Portuguese language - Italian Language - Dutch Language - German Language - French Language - French Literature - General Linguistics - Italian Literature - Ancient Greek - Latin - Galician Literature - Galician Language - Literary Analysis - Text Analysis

Sprachen

  • Englisch

    C1 (Fließend)

  • Französisch

    C1 (Fließend)

  • Niederländisch

    C1 (Fließend)

  • Italienisch

    C1 (Fließend)

  • Spanisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Portugiesisch

    C1 (Fließend)

  • Schwedisch

    B1-B2 (Gute Kenntnisse)

  • Dänisch

    C1 (Fließend)

  • Deutsch

    B1-B2 (Gute Kenntnisse)

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