Lovis Yang

I supported the BON Cloud and Content Provision team in a variety of tasks, including the project management of a funding campaign, translation and research tasks, developing the social media strategy and acting as a cross-cultural liaison for various CSR projects. The time at BON, a distinctively Chinese company with their eyes set on the overseas market, has been an invaluable experience, especially in terms of cross-cultural and Chines business dealings.

- provide technical support for Apple devices - repairing or reestablishing customer relationships - time management of technical appointments - provide trainings and advice sessions - establish connections to sales teams, including the Apple Business Team

Apple Specialist, providing unique customer experiences, support and troubleshooting for all software related issues, identifying business customers and facilitating contact with Apple’s business team, providing trainings and workshops for customers, lead position for mobile contracts (Swisscom, Sunrise and Salt).

Offering both theoretical and hands-on knowledge on international management in a Chinese and European context, complementing the cross-cultural learning with a practice-oriented project work in an international company Joint degree with New Huadu Business School Switzerland (NBSS).