Mei-Chuan Wen

- Managing multilingual street name data task delivery across 4 international teams and 40+ languages, coordinating timelines and resource allocation to hit 95% on-time rate - Minimized team downtime through proactive workload planning and prioritization - Running rework analysis and improvement plans, building documentation and refining workflows to mitigate delivery risk

- Coordinated with international teams to resolve data issues and align quality standards - Conducted quality assurance for multilingual data by FME and SQL, ensuring accuracy and consistency, achieving low rework rate - Maintained and improved internal QA processes and documentation

- Analyzed business requirements and designed trainging framework that complies with quality standards and operational guidelines - Implemented effective learning solutions and training strategies to reduce ramp-up time - Monitored learner performance, training effectiveness, and maintained feedback loops

- Built linguistic technical documents, tagged data and edited tokenization for online map street name data preparation - Verified machine-processed data and provided problem analysis and fix patterns

Language pair: English to Traditional and Simplified Chinese and vice versa - Translated text projects, including visa application documents for American A-PASS Immigration Investment LLC, market research documents for Happy Thinking People Gmbh, and game scripts/ localization files for more than 5 IPs

- Assist in data processing including standardization, clean-up, and validation for geographical linguistic data for Apple Maps - Provide rule system for navigation algorithm

- Analyzed KPIs and increased in-game item sales by suggesting improvements on live-ops events - Coordinated with devs and handled feature requests from external partners and controlled development - Managed QA tickets on Jira and ensured fast resolution with devs - Monitored discord community and handled patch notes update and bug reports

- Controlled footwear prototype development for adidas for more than 200 models, achieving more than 98% of on-time rate for each development stages - Collaborated with internal and external partners to ensure prototypes quality and feasibility for mass production - Facilitated sampling and improved development process to reduce product lead time and manufacturing cost by 30% - Supported and responsible for a team of 6 local developers