Lubna Ishaq

• Supporting IT process digitalization and Al initiatives, enhancing operational efficiency. • Contributing to software and enterprise architecture activities utilizing LeanIx for improved integration. • Assisting in data transformation tasks, focusing on JSON-based structures and enterprise interfaces. • Engaged in Al proof-of-concepts, exploring robotics and simulation technologies like NVIDIA Isaac Lab.

• Engaged the public to raise awareness of environmental and climate issues through outreach initiatives. • Built relationships with diverse audiences to acquire new supporting members for Greenpeace. • Assisted in organizing environmental campaigns, enhancing community support for vital causes.

• Guided customers through immersive laser tag experiences, enhancing engagement and satisfaction. • Provided bilingual instructions in German and English, ensuring safety and clarity in equipment usage. • Managed escape room activities, facilitating smooth operations and participant support. • Coordinated scheduling and customer flow to optimize efficiency and enhance overall experience.

Participated in a dual study program at Deutsche Telekom, combining academic studies in Business Informatics with practical experience. • Developed an automated KPI reporting pipeline in Python, consolidating data from 5+ teams across Excel, PowerPoint, and JSON sources into MicroStrategy, reducing manual reporting effort by approximately 60%. • Designed and maintained executive management dashboards covering KPIs, financial performance, and team development, presenting quarterly insights to C-Level execut

• Supervised a ten-day summer camp, ensuring a safe, engaging, and enjoyable environment for children. • Organized activities that promoted creativity, teamwork, and physical development. • Fostered a supportive and inclusive atmosphere that encouraged participation, learning, and personal growth. • Managed group dynamics and daily operations to ensure smooth activities and high levels of engagement.

• Successfully completed a one-week remote internship focused on sales processes, customer engagement, and communication strategies. • Gained insights into customer relationship management, sales methodologies, and effective communication techniques. • Collaborated in a virtual work environment and developed a better understanding of business and customer-facing processes.

• Designed and developed an independent JavaScript-based application, utilizing GitHub for version control and collaborative development. • Applied software development principles to create and implement functional solutions independently. • Presented project outcomes and key findings to a cross-functional team, demonstrating communication and presentation skills.

• Provided IT support and resolved hardware-related issues to ensure smooth day-to-day operations. • Assisted with troubleshooting technical problems and supporting end users. • Strengthened analytical thinking and problem-solving skills within a professional IT environment.