Lucas Mattara de Carvalho

Acquisition of customers in the smart home/building automation sector in Germany and Europe Contacting distributors, wholesalers, integrators, and online shops via phone, email, video, and sometimes on-site Negotiating and drafting contract terms (product range, pricing, payment terms) Identifying customers and market opportunities Using acquisition channels (business networks, social media, etc.) with management Active networking and company representation Customer support via email, phone, and chat

Business development and optimization with a focus on social media customer service Contact person for commercial and marketing topics with a customer-oriented approach Negotiation, preparation and implementation of business cases Implementation of new projects Project management for new services implementation Data analytics (CRM): processes optimization and reporting activities Event management - Workshops preparation Independent interaction with colleagues from 5 service locations across the globe

- Being the support for all pricing activities (crawling price); - Daily reports about all the sales; - Reports about specific products about their sales; - Running reports on the topic of price harmonization in Europe.

- Doing the reports about the CAPEX and OPEX investments; - Analyzing the investment between what was planed and the actuals - Being a support for a KPI to implement ESG in the company

- Understanding of incoterms for all agreements; - Manage the dates of delivery and arriving of the gensets; - Doing the calculation and send all the documents about weight, price and tax to the dealers; - Manage all the gensets inside the container.