Lucas Mattara de Carvalho

- Acquired new B2B customers in the smart home and building automation across Germany and Europe through outbound sales. - Generated and managed leads and sales opportunities using Pipedrive CRM. - Conducted B2B negotiations, including product portfolio definition, pricing, and payment terms. - Managed B2B and B2C e-commerce operations via Shopify. - Built Power BI dashboards to monitor KPIs and support data-driven decision-making. - Developed marketing content for the company LinkedIn page.

Supported business development initiatives with focus on customer service optimization Prepared business cases, presentations on Power Point, and supported B2C negotiations Led and coordinated projects, ensuring on-time delivery and scope alignment Optimized CRM taxonomy processes in Salesforce for customer experience teams Performed KPI analysis and business reviews for existing customers Collaborated independently with stakeholders across five global service locations Event management for workshop

Supported pricing strategy and competitive price analysis across European markets. Created daily and monthly sales performance reports. Analyzed product-level sales data and price harmonization initiatives.

Managed CAPEX and OPEX investment reports. Analyzed planned versus actual financial performance. Supported ESG KPI implementation initiatives. Prepared monthly financial and management reports.

Coordinated international logistics operations using multiple Incoterms (Ocean, Rail, Road, Air). Managed delivery schedules and shipment documentation. Calculated pricing, taxes, and weight documentation for dealers via SAP system.

Thesis: Do investments in ESG (Environmental, Social and Governance) change the quality of earnings of BRICS companies?